Bay Alarm Medical

Gabe TurnerExpert
Last Updated on Apr 7, 2020

Bay Alarm Medical is family owned and operated and has been saving lives for 70 years. They are one of the most popular medical alert services on the market today. They also have an A+ rating with the Better Business Bureau, are Consumer Affairs Accredited, and have 2,070 reviews with a 4.7 Google Star rating.

And if that wasn’t enough to convince you, Bay Alarm Medical’s services are top-notch and come with some fantastic features and options, not to mention they have some very affordable monthly plans.

The Bay Alarm Medical plans start at $19.95/mo., they have a 30-day risk-free trial, free activation, no hidden fees, and for a limited time they have free ground shipping.

OK, that all sounds great, but what exactly do they have to offer?

Here are the most popular Bay Alarm Medical features.


In-Home & Mobile Devices

Bay Alarm Medical offers both in-home and mobile devices. The in-home plans come with a landline and an available 4G LTE cellular option. The On The Go plans use 4G LTE communication and have a GPS tracking feature.

Landline & Cellular Monitoring

Landline and cellular monitoring are both offered by Bay Alarm Medical. The landline option will require you to have home phone service because its form of communication is through your phone line. The cellular communication option uses a cellular signal to communicate just like your mobile phone does. The cellular signal it uses is 4G LTE through AT&T. So you can use these devices anywhere that has AT&T service coverage, but you don’t have to have existing service with AT&T to use it.

Fall Detection

The fall detection feature is available in both the in-home and on-the-go devices and it will automatically call for help if you are ever unable to do it yourself. They are also optimized to minimize false alarms and only trigger a response for high-impact falls.

Wall Buttons

Emergency wall buttons can be purchased separately and placed in high-risk fall areas to give you an extra layer of protection.

GPS Location Services

GPS location services are used for tracking your device. This means you can go anywhere and do anything you want. And if you get hurt, fall, become disoriented or lost, you can press the button and the monitoring center will be able to track your exact location. Additionally, with the GPS tracking feature, your loved ones and/or caregiver can check on your location and location history at any time.

This adds to your independence and privacy because your loved ones/caregiver can check on you without having to physically be there. The GPS tracking feature also allows your caregiver to set up geofencing parameters and it will notify them if you leave the designated area. This feature is perfect for those with dementia or Alzheimer’s.

2-Way Communication

All the Bay Alarm Medical devices come with a two-way communication feature. The 2-way communication feature will allow you to talk directly with the monitoring center by simply pressing the button versus pressing the button and having to wait for help to arrive. This is particularly important because you can tell the monitoring center exactly what the problem is so emergency responders will be better prepared to assist you. It will also help the operator determine if emergency responders are even needed at all or whether a quick call to your caregiver would suffice.

Nationwide Coverage

Bay Alarm Medical has three redundant CSAA Five Diamond Certified monitoring centers.  Additionally, Bay Alarm Medical uses the AT&T cellular network for communication. Therefore, you will be able to use any of the on-the-go devices wherever AT&T coverage is available.

Multi-Language Support

If you need multilingual services, all the Bay Alarm Medical monitoring centers support over 170 languages for non-English or English-as-a-second language people.


Here are some of the costs you can expect when choosing Bay Alarm Medical.

Monitoring Plans

With Bay Alarm Medical, the monitoring plans and equipment packages are combined and billed monthly. The costs will depend on which package and how many add-ons/accessories you choose.

So let’s talk about those costs.


The available equipment includes a base station, a medical alert button that can be worn several different ways, a charging station, wall help buttons, and accessories which we will discuss in a moment. Each different plan will have its own set of designated equipment. Here are the plan options and their associated costs.

  • The In-Home Medical Alert plan ranges from $19.95/mo. to $29.95/mo.
  • The 4G LTE GPS Help Button plan ranges from $24.95/mo. to $39.95/mo.
  • The In-Car Medical Alert plan ranges from $29.95/mo. to $59.95/mo.

There’s also a plan called Bundle & Save that offers a variety of bundled equipment and add-on options from which you can choose and they range from $39.95/mo. to $59.95/mo.

Add-On Equipment

The add-on equipment Bay Alarm Medical offers includes a lockbox service which is $1.95/mo. Wireless wall buttons at $2.95 each per month or a 4-pack for $10/mo., additional help buttons (wristband or necklace) at $1.95/mo. each, a protection plan at $5/mo., and a Vial of Life medical card that’s free with a new subscription and $8.95 for each additional kit. There is also a DSL filter for a one-time charge of $24.95 and a 25ft high-speed phone cord for a one-time charge of $9.95.

In-Home Medical Alert Pricing


Standard ProtectionPreferred Protection

Premium Protection

24-7 US-Based MonitoringIncludedIncludedIncluded
Auto Fall DetectionNot IncludedIncludedIncluded
Wall Button 4-PackNot IncludedIncludedIncluded
Mobile GPS Help Button with Auto Fall DetectionNot IncludedNot IncludedIncluded
Lockbox ServiceNot IncludedNot IncludedIncluded
Package SavingsNANASave $21.90/mo.
Free Shipping for Semi-Annual PlansIncludedIncludedIncluded

4G LTE GPS Help Button Pricing

4G LTE GPS Help Button

Basic ProtectionPreferred Protection

Premium Protection

24-7 US-Based MonitoringIncludedIncludedIncluded
In-Home Medical AlertNot IncludedIncludedIncluded
Auto Fall Detection PackageNot IncludedNot IncludedIncluded
Package SavingsNASave $9.95/mo.Save $19.95mo.
Free Shipping for Semi-Annual PlansIncludedIncludedIncluded

In-Car Medical Alert Pricing

In-Car Medical Alert

In-CarIn-Car + GPS Button

360° Protection

24-7 US-Based MonitoringIncludedIncludedIncluded
Automatic Crash DetectionIncludedIncludedIncluded
Caregiver AppIncludedIncludedIncluded
Mobile GPS Help Button with 24/7 CoverageNot Included IncludedIncluded
In-Home Medical AlertNot IncludedNot IncludedIncluded
Package SavingsNASave $14.95/mo.Save $24.90/mo.
Free Shipping for Semi-Annual PlansIncludedIncludedIncluded


We’ve generally talked about using medical alert systems as they pertain to seniors. However, medical alert systems can be used by anyone who wants an extra layer of protection and security for themselves, their kids, or anyone else who just wants a lifeline to help when needed.

Bay Alarm Medical is an extremely popular medical alert system that rates well in all categories, is diverse and affordable, and is positively endorsed by thousands of its users. This is evident in Bay Alarm Medical’s A+ BBB rating and file with no complaints and their 4.7 star Google user rating.