LifeFone Medical Alert Systems

Last Updated on Dec 3, 2019

Medical emergencies can happen at any time no matter where you are. Fortunately, a LifeFone medical alert system can help you or a loved one receive necessary assistance in times of need.

There are several plans to choose from, loads of key features and plenty of additional options to add to a plan for even more comfort and security. This guide is meant to provide you with an overview of what LifeFone has to offer to help you make an informed decision about a medical alert system so you can have a safe and independent lifestyle.

About LifeFone

Established in 1976, LifeFone is now a major name in the medical alert world. Healthcare organizations, hospitals and doctors recognize LifeFone as a trusted alert system. On top of that, the Better Business Bureau gave the company an A+ rating.

The company is known for using updated technology in the systems for enhanced results. Plus, the 24/7 monitoring centers located throughout the United States use U.S. employees to help you with customer support whenever you need it.


If you are looking for a medical alert system that offers outstanding features and plenty of them to choose from, LifeFone may appeal to you. The following are some of the highlighted key features of this alert system that you should be aware of when researching if LifeFone is right for you.

Water-Resistant Equipment

Slipping and falling is a major concern when in the shower or bath, but LifeFone buttons are waterproof so you can feel safe even at your most vulnerable times. This applies to being outside in the rain or near water as well, so you can be safe no matter where your life takes you.

Wide Coverage Area

Range is often a deciding factor when it comes to deciding on a medical alert system, but LifeFone units can reach up to 1,300 feet. Also, the options with GPS can provide you with coverage no matter where you are in the U.S.

Backup Battery

Power outages can affect some services, but LifeFone features a backup battery that lasts up to 32 hours. This service allows you to feel safe and know that emergency services can still be alerted that you need help, even if your main power is off.


Pendants are equipped with a speakerphone so all you have to do is press the button to speak to an operator without moving to the base unit. It provides you with more flexibility in how you can communicate with operators to receive the help you need.

Caregiver Portal

Caregivers can access your medical information and current location via email or text notifications to help you live independently while still being cared for. By doing this, you can keep all relevant information in one place and make it easily accessible to the people who care for you.

Personalized Care

You can create a personalized plan so LifeFone personnel can notify your family or emergency responders of how you want an emergency to be handled. This makes it easy to communicate your wishes in case you are unable.

Family Guard

This service enables you to monitor as many as three family members through GPS location. If your loved one leaves a designated area, you are notified. The same is true if they are driving too fast.

Quick Response Time

On average, the response time is 17 seconds. The emergency response line is open 24/7 and can either dispatch emergency services to your location or assist you over the phone depending on your situation.

Money Back Guarantee

If you are unsatisfied with the service, you can cancel your subscription and receive a full refund if it is within 30 days of purchase. You may receive a refund of any unused services or prepaid amounts after returning the equipment to the company if you choose to cancel after the 30 days.


There are four different LifeFone plans to choose from with different prices for each. The At-Home Landline plan provides the exceptional 1,300-foot range from the base unit, a waterproof pendant, temperature sensors that monitor the indoor environment of a home and a backup battery that lasts 32 hours. The At-Home Cellular plan offers the same features as the Landline plan but does not require a landline to operate.

The third plan, At-Home plus On-the-Go, does not require a landline. The range is 600 feet at home and 350 away from home with the use of a mobile base unit. Lastly, the At-Home plus On-the-Go plus Voice in Pendant plan allows you to be more independent with the ability to contact the monitoring center through a pendant and without the need to carry around a mobile base unit. Here is a closer look at the cost breakdown for these plans.

At-Home LandlineAt-Home CellularAt-Home + On-the-GoAt-Home + On-the-Go + Voice in Pendant
Monthly Plan$29.95 per month$34.95 per month$39.95 per month$46.95 per month
Quarterly Plan$27.95 per month$32.95 per month$39.95 per month$44.95 per month
Annual Plan$24.95 per month$30.95 per month$36.95 per month$42.95 per month


Besides the standard plans, it is also possible to purchase add-ons and extra equipment for the plan of your choice. Take a look at the add-ons available, along with the associated costs.

Service or EquipmentCostDevice or Plan
Medication reminders$6 per monthPlan
Daily call for check-in$19 per monthPlan
Mobile alert$7.95 per monthPlan
Family guard$9.95 per monthPlan
Extra help button$39.95 one-time paymentDevice
Car charger$19.95 one-time paymentDevice
Fall detection$5 per monthDevice
Wall-mounted help button$39.95 one-time paymentDevice


Having a medical alert system can provide you or your loved ones with peace of mind in the event of a medical emergency. A LifeFone Medical Alert System has the ability, the technology and the features to help you feel secure at home and on the go. As new technology develops, the company is likely to continue building better and more advanced systems to cater to your needs and keep you safe no matter where you are. Read our LifeFone review here to learn more.