Philips Lifeline Medical Alert System

Gabe TurnerExpert
Last Updated on Apr 7, 2020

Do you have an older loved one who is ill or at a high risk of falling and becoming injured? Are you wondering how to keep him or her safe even when no one else is around? A medical alert system may be a good solution. Philips Lifeline Medical Alert System could be the lifeline your loved one needs to survive a sudden medical event, but it may not be right for everyone. Here’s what you should know about the system before buying.


Philips Lifeline has a variety of features that make it an attractive medical alert solution for many people. Here’s an in-depth look at what you can expect if you purchase a monthly subscription package.

Fall Detection

Fall detection is a feature that’s offered with Philips HomeSafe with AutoAlert, GoSafe 2 and GoSafe systems. Also known as AutoAlert, automatic fall detection is specifically designed to detect and report falls. The system immediately calls for help so you aren’t left alone in a dangerous, compromised situation. Philips’ AutoAlert technology uses three distinct types of technology to increase the accuracy of fall detection: barometric sensors, accelerometers and finely tuned algorithms. These technologies minimize false alarms and detect true falls with a high degree of accuracy. The only Philips Lifeline Medical Alert System that does not currently provide fall detection is HomeSafe Standard.

GPS Location and Tracking

Philips GoSafe and GoSafe 2 feature five different types of location technology. This means that no matter where you are, help can find you if you need it. GPS location and tracking technology gives many people peace of mind that they can shop, dine out or even travel the world and know that help us just a button click away.

Round-the-Clock Response Center

Philips Lifeline offers a 24/7 response center. So no matter what time of day it is, you have access to help when you need it.

Two-Way Voice Communication

Philips HomeSafe Standard, HomSafe with AutoAlert, and GoSafe all offer two-way voice communication services. This technology makes it easy for you to call for aid even when you’re not right next to the voice panel. The Philips GoSafe 2 system doesn’t offer two-way voice communication, but it does not need this service. All communication is done through a pendant that is worn on the body at all times.

Nationwide Coverage

Philips Lifeline Response Associates are located throughout the United States and Canada. So even if you’re traveling, help is not far away. Even if one call center loses power, calls are automatically sent to other operating locations so nationwide coverage is always achievable.

Worry-Free Battery

If you purchase the Philips HomeSafe Standard or HomeSafe with AutoAlert, you won’t need to recharge the batteries. Instead the batteries will send out a signal when they are running low and Philips will send out replacement batteries.

If you purchase the GoSafe or GoSafe 2 systems, you’ll receive a rechargeable battery. The GoSafe battery lasts up to seven days on a single charge and the GoSafe 2 battery lasts up to three days on one charge.

Water Resistant Pendant

All Philips Lifeline wearable pendants are waterproof. You can wear them in the shower or bathtub without worrying about them breaking.


The amount you can expect to pay for a Philips Lifeline system depends on the type of system and monthly plan you purchase. Instead of requiring a contract, every plan is paid for on a month-to-month basis. So, you can try one plan and if it doesn’t work well for your situation, you can always try another plan without breaking any contracts. Philips Lifeline offers both at-home and on-the-go medical alert options.

At-Home Options

HomeSafe Activation FeeMonthly CostInstallation Cost
HomeSafe Standard Landline$50.00$29.95/mo.Starting at $19.95
HomeSafe Standard Cellular$50.00$41.95/mo.Starting at $19.95
HomeSafe With AutoAlert Landline$50.00$44.95/mo.Starting at $19.95
HomeSafe With AutoAlert Cellular$50.00$56.95/mo.Starting at $19.95

On-the-Go Options

Philips Lifeline offers several different alert packages. They vary in cost and function, so it’s important to review them carefully so you can decide which option is the best fit for your lifestyle and needs. Here are the packages for both HomeSafe (for use in the home) and GoSafe (for use in the home and on-the-go) options:

GoSafeDevice CostMonthly CostInstallation Cost
GoSafe 2$99.95$44.95/mo.Starting at $19.95
GoSafe Landline$149.00$54.95/mo.Starting at $19.95
GoSafe Cellular$149.00$64.95/mo.Starting at $19.95

If you want to save on installation costs, you can opt for self-installation when you sign up. Since installation costs start at $19.95 and can be as high as $99.00, self-installation may be preferred in your situation.

All of these packages come with personalized response plans based on your preferences. You can request the type of help you want, whether it be from a neighbor, family member or emergency services.


Medical alert systems can be costly, and it isn’t necessary for most people to have them. However, in some situations, the presence of such a system could mean the difference between life and death. If any of the following situations describe you or a loved one, an alert system might be appropriate:

  • You have mobility issues due to old age or past injuries
  • You take medications that have potentially dangerous side effects
  • You’re a senior living alone
  • You don’t have anyone nearby to help you if you fall or become injured
  • You have a history of falls

Philips Lifeline can provide peace of mind and security in any of these situations. It is one of the more expensive options, so it’s important to make sure the benefits of the system outweigh the costs to you.

Philips Lifeline has one of the highest monthly and up-front costs in the medical alert systems industry. However, for some people the cost is worth the quality equipment and reliable services they receive with enrollment. Many also like the flexibility of month-to-month payments without contracts. When deciding what type of medical alert system is the best fit for your situation, it’s recommended that you compare multiple programs side-by-side. Make sure you’re comparing plans that provide similar features, equipment and benefits to ensure you’re getting the best value for your money. Read our Philips Lifeline review to learn more.