Arlo Go Privacy Report

There doesn’t seem to be much information Arlo Go doesn’t collect about us. They know our hobbies, record our Facebook information, and hold on to our audio and video footage. Those are big privacy red flags in our book and the fact that they have a bug bounty program and a multi-factor verification process aren’t enough to raise their poor score.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | Yes |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | Yes |
Multi-Factor authentication? | Yes |
Vulnerability Management
Point of contact for reporting vulnerabilities? | customerservice@arlo.com |
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Bug bounty program? | Yes |
Privacy Policy
Link | https://www.arlo.com/en-us/about/privacy-policy/default.aspx |
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Specific to device? | No |
Readable? | Yes |
What data they log | Name, email address, billing information, country, telephone number, information on interest, hobbies, gender, age, video footage, customer support, payment information, job applications, cookies, personal information from Facebook, third party personal information, IP address. geolocation, device identifiers, system and application software, browser and traffic information, product performance and usage. |
What data they don’t log | n/a |
Can you delete your data? | Yes if in California, EEA, or Switzerland |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | Yes |
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Log microphone device/ app | Yes |
Location tracking device/ app | Yes |
Parental Controls
Are there parental controls? | No |
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Company History
Any security breaches/ surveillance issues in past? | No |
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Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |
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