iSmartSafe Privacy Report
The security company iSmartSafe isn’t transparent about its encryption methods, leaving its rating rubric incomplete by default. However, the company doesn’t log any camera or microphone data and has no history of security breaches or surveillance issues. iSmartSafe’s privacy policy is problematic, however, as the company keeps the user’s location, IP address, browser type, timestamps of usage, etc. In addition, iSmartSafe shares this information with third parties, which detracted from the company’s overall score.
Encryption
| In Transit | Unknown |
|---|---|
| At rest? | Unknown |
| All network communications and capabilities? | Unknown |
Security Updates
| Automatic, regular software/ firmware updates? | No |
|---|---|
| Product available to use during updates? | Yes |
Passwords
| Mandatory password? | Yes |
|---|---|
| Two-Factor authentication? | No |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | support@ismartsafe.com |
|---|---|
| Bug bounty program? | No |
Privacy Policy
| Link | http://ismartsafe.com/privacy-policy/ |
|---|---|
| Specific to device? | No |
| Readable? | Yes |
| What data they log | Name, address, billing address, email address, telephone number, credit card information, how many people in household, what kind of location is a home, apartment, or business, name and telephone of friends or family members who user would like contacted in case of alarm, “safe word,” IP address, browser type, computer or device type, unique device identifiers, operating system version, website from where user navigated to site, time and date of site usage, internet service provider, cookies. |
| What data they don’t log | n/a |
| Can you delete your data? | No |
| Third-party sharing policies | Shares information with third-parties |
Surveillance
| Log camera device/ app footage | No |
|---|---|
| Log microphone device/ app | No |
| Location tracking device/ app | Yes based on IP address |
Parental Controls
| Are there parental controls? | No |
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Company History
| Any security breaches/ surveillance issues in past? | No |
|---|---|
| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | No |
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