iSmartSafe Privacy Report

Privacy Rating
5.1
/10
iSmartAlarm Components  - Product Header Image

The security company iSmartSafe isn’t transparent about its encryption methods, leaving its rating rubric incomplete by default. However, the company doesn’t log any camera or microphone data and has no history of security breaches or surveillance issues. iSmartSafe’s privacy policy is problematic, however, as the company keeps the user’s location, IP address, browser type, timestamps of usage, etc. In addition, iSmartSafe shares this information with third parties, which detracted from the company’s overall score.

Encryption

In Transit Unknown
At rest? Unknown
All network communications and capabilities? Unknown

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? No
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? support@ismartsafe.com
Bug bounty program? No

Privacy Policy

Link http://ismartsafe.com/privacy-policy/
Specific to device? No
Readable? Yes
What data they log Name, address, billing address, email address, telephone number, credit card information, how many people in household, what kind of location is a home, apartment, or business, name and telephone of friends or family members who user would like contacted in case of alarm, “safe word,” IP address, browser type, computer or device type, unique device identifiers, operating system version, website from where user navigated to site, time and date of site usage, internet service provider, cookies.
What data they don’t log n/a
Can you delete your data? No
Third-party sharing policies Shares information with third-parties

Surveillance

Log camera device/ app footage No
Log microphone device/ app No
Location tracking device/ app Yes based on IP address

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? No