Nest Hub Privacy Report

Privacy Rating

5.8

/10

In addition to the personal information that Nest collects and shares with third parties like users’ IP addresses and data from device sensors, the company also logs camera footage and whatever the microphone picks up from users’ conversations. However, the company protects customer data via multi-factor authentication and strong encryption tools.

Encryption

In Transit	Yes
At rest?	Yes
All network communications and capabilities?	Yes

Security Updates

Automatic, regular software/ firmware updates?	No
Product available to use during updates?	Yes

Passwords

Mandatory password?	Yes
Two-Factor authentication?	Yes
Multi-Factor authentication?	Yes

Vulnerability Management

Point of contact for reporting vulnerabilities?	Fill out a ticket
Bug bounty program?	Yes

Privacy Policy

Link	https://nest.com/legal/privacy-statement-for-nest-products-and-services/
Specific to device?	No
Readable?	Yes
What data they log	Setup information, data from device sensors, usage and performance information, WiFi network information, IP address, email address, basic profile information like name, age, mobile location data, and Bluetooth enabled data. If you log in with your Google account, will also log videos you watch, views and interactions with ads, voice and audio information when using audio features, people who you communicate with, and chrome browsing history.
What data they don’t log	n/a
Can you delete your data?	Yes
Third-party sharing policies	Shares information with third parties.

Surveillance

Log camera device/ app footage	Yes
Log microphone device/ app	Yes
Location tracking device/ app	Yes

Parental Controls

Are there parental controls?	No

Company History

Any security breaches/ surveillance issues in past?	Yes
Did they do anything to fix it?	Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.?	No