Nest Hub Privacy Report
In addition to the personal information that Nest collects and shares with third parties like users’ IP addresses and data from device sensors, the company also logs camera footage and whatever the microphone picks up from users’ conversations. However, the company protects customer data via multi-factor authentication and strong encryption tools.
Encryption
| In Transit | Yes |
|---|---|
| At rest? | Yes |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | No |
|---|---|
| Product available to use during updates? | Yes |
Passwords
| Mandatory password? | Yes |
|---|---|
| Two-Factor authentication? | Yes |
| Multi-Factor authentication? | Yes |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | Fill out a ticket |
|---|---|
| Bug bounty program? | Yes |
Privacy Policy
| Link | https://nest.com/legal/privacy-statement-for-nest-products-and-services/ |
|---|---|
| Specific to device? | No |
| Readable? | Yes |
| What data they log | Setup information, data from device sensors, usage and performance information, WiFi network information, IP address, email address, basic profile information like name, age, mobile location data, and Bluetooth enabled data. If you log in with your Google account, will also log videos you watch, views and interactions with ads, voice and audio information when using audio features, people who you communicate with, and chrome browsing history. |
| What data they don’t log | n/a |
| Can you delete your data? | Yes |
| Third-party sharing policies | Shares information with third parties. |
Surveillance
| Log camera device/ app footage | Yes |
|---|---|
| Log microphone device/ app | Yes |
| Location tracking device/ app | Yes |
Parental Controls
| Are there parental controls? | No |
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Company History
| Any security breaches/ surveillance issues in past? | Yes |
|---|---|
| Did they do anything to fix it? | Yes |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | No |
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