Zenmate Privacy Report
Zenmate’s score is lower than average mainly because of its privacy policy. The VPN logs the user’s browser type, operating system, IP address, and more unnecessary information. Moreover, the company shares this information with third parties and has no advanced authentication methods available.
Encryption
| In Transit | Yes |
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| At rest? | Yes |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | Yes |
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| Product available to use during updates? | No |
Passwords
| Mandatory password? | Yes |
|---|---|
| Two-Factor authentication? | No |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | Submit a ticket |
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| Bug bounty program? | No |
Privacy Policy
| Link | https://zenmate.com/privacy-policy |
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| Specific to device? | No |
| Readable? | Yes |
| What data they log | Browser type and version used, operating system, website that user comes to VPN site, date and time of access to the internet, IP address, ISP, name, email address, payment info, website usage information |
| What data they don’t log | Claims to not collect activity done by user insight the VPN tunnel but seems contradictory to the above |
| Can you delete your data? | Yes |
| Third-party sharing policies | Shares with third parties |
Surveillance
| Log camera device/ app footage | n/a |
|---|---|
| Log microphone device/ app | n/a |
| Location tracking device/ app | No but tracks approximate location |
Parental Controls
| Are there parental controls? | No |
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Company History
| Any security breaches/ surveillance issues in past? | No |
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| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | n/a |
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