Zenmate Privacy Report

Privacy Rating
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Zenmate’s score is lower than average mainly because of its privacy policy. The VPN logs the user’s browser type, operating system, IP address, and more unnecessary information. Moreover, the company shares this information with third parties and has no advanced authentication methods available.


In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? No


Mandatory password? Yes
Two-Factor authentication? No
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? Submit a ticket
Bug bounty program? No

Privacy Policy

Link https://zenmate.com/privacy-policy
Specific to device? No
Readable? Yes
What data they log Browser type and version used, operating system, website that user comes to VPN site, date and time of access to the internet, IP address, ISP, name, email address, payment info, website usage information
What data they don’t log Claims to not collect activity done by user insight the VPN tunnel but seems contradictory to the above
Can you delete your data? Yes
Third-party sharing policies Shares with third parties


Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app No but tracks approximate location

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a