ADT vs Protection 1 Security System Comparison
ADT now owns Protection 1, and their systems are available along with the original ADT equipment.
- Professional installation on all systems
- Monitoring centers
- 145+ years of home security innovation
ADT and Protection 1 have an extensive market presence in the United States and Canada. They offer quality components manufactured by Honeywell, considered among the best available. Each company works with local installers and sales personnel. The majority of their packages work on cellular networks.
We have done the research for you. Below we compare ADT vs Protection 1 monitoring contracts, cost differences, user ratings, warranties, and more to help you make an informed decision. Overall, we prefer Protection 1, but ADT may be better suited for particular households.
- Cellular transmission
- A+ Better Business Bureau rating
- Honeywell technology
- Excellent customer service record
- Two-way voice
- ADT has a six-month refund on installation only. Protection 1 has no refund policy advertised
- Protection 1 uses landline only for the least expensive package
- Protection 1 offers Geo-fencing
Protection 1 and ADT have excellent home security products and monitoring services. Each has compatibility with all Honeywell home security devices. The cost of individual Honeywell components is the same.
ADT and Protection 1 use independent dealers to install and service their systems. Contract lengths are also the same.
ADT and Protection 1 own and operate proprietary monitoring centers throughout North America. The centers have all appropriate licenses, training requirements and backup systems in the event of catastrophic failure.
The smartphone app ratings are identical for Android, iPhone, and Blackberry. Any Z-Wave product will work with either system.
Winner and Loser Categories
Winner: Protection 1
ADT continues to suffer from a large number of complaints. The majority concern pushy salespersons, lack of transparency, and strict contract enforcement policies. They have a usually high number of BBB complaints though their satisfactory resolution rate is high.
Protection 1 has fewer complaints registered against the company not only at the BBB but also on user forums and home security sites.
Winner: Protection 1
ADT charges more for activation and installation than Protection 1. The monthly monitoring charges for ADT are higher except for the top packages. Protection 1 charges $10/month more for video monitoring.
When you include the amount of equipment provided under the package terms, Protection 1 comes out ahead.
The three-year contracts offered by both companies have almost identical terms and conditions.
Packages and Contents
Winner: Protection 1
Protection 1 offers more equipment than ADT does with all its packages except for the basic one. Each company offers the same sensors or detectors with their least expensive packages.
Protection 1 also offers an image capture motion sensor, whereas ADT provides a motion sensor without image capture.
Ease of Installation
Both companies receive high marks overall from consumers for their installation and service teams.
Equipment Quality and Technology
Honeywell has some of the best equipment in the home security market. The pricing for individual components a user might want to add to their system is approximately the same.
ADT advertises a six-month return policy, but only on installation. Protection 1 has no warranty advertised.
ADT and Protection 1 provide service free of charge if there is a problem with your system. Ratings for their services are universally high.
ADT and Protection 1 both offer quality products and service. Overall, ADT comes out ahead, but only slightly so. Learn more in our ADT review.
You get slightly more product and a few more bells and whistles in the higher-end initial package offering with Protection 1.
Frequently Asked Questions
Given that ADT now owns Protection 1, there’s a ton of confusion surrounding the two companies and their systems, so we’ve tried to clear things up.
Is ADT the same as Protection 1?
ADT is not the same as Protection 1; technically, they are separate brands under the ADT umbrella, as ADT merged with the company in 2016, according to the South Florida Business Journal.
Is Protection 1 still in business?
Protection 1 is still in business and available for purchase on its website.
What is the best home security system to buy?
The best home security system to buy is SimpliSafe. With an array of customizable packages, professional monitoring and a handy smartphone app, we got everything we needed with SimpliSafe for just $24.99 a month.
Did ADT get bought out?
Yes, in 2016, a private equity firm called Apollo Global Management acquired ADT for almost $7 million; this is also when ADT merged with Protection 1.