Identity Theft Protection Guide

Identity theft may seem scary, but with a few proactive actions, you can protect yourself and your family.

By
&
Aliza VigdermanGabe TurnerChief Editor
Last Updated on Sep 22, 2020

Have you ever seen an unfamiliar charge on your bank account statement? Waited for electricity bills that never came? Got a strange call about a debt you didn’t know about? If so, you may have been the victim of identity theft, which is a pretty common problem in the United States. When someone uses your personally identifiable information, or PII, for personal gain, you can be subject to financial losses, which you may or may not be able to recover. However, with some knowledge, you can decrease the likelihood of identity theft, and learn to deal with it if it happens.

IdentityForce Dashboard
IdentityForce dashboard

What Is Identity Theft?

Identity theft occurs when someone uses another person’s PII or Social security number to get a tax refund, open new accounts or make purchases.

Types of Identity Theft

There are several different ways that thieves can steal people’s identities, and many different groups of people who can fall prey.

  • Medical: Medical ID theft occurs when someone uses the health insurance information or name of someone else to see a doctor, obtain prescriptions, make fraudulent insurance claims, and more.
  • Business: Businesses aren’t safe from identity theft, either. If someone obtains their identifying information without authority to get tax benefits or file false business returns, their “identity” can be stolen as well.
  • Children: Not only can children’s identities be stolen as well, but they’re actually easier to steal from, as many do not find out about the theft until they are adults applying for a loan. Child ID theft happens when someone uses a kid’s Social Security number to open bank or credit card accounts, rent a home, apply for utility services, loans or benefits. Many identity theft protection services offer coverage for children, like the companies in our list of the best family identity theft protection.
  • Other types: There are a ton of other types of identity theft based on how the thief steals the victim’s identity and who the victim is, including:
    • Senior
    • Estate
    • Tax fraud
    • Phone scams
    • Military
    • Wire transfer
    • Driver’s license
    • Mail
    • Online shopping
    • Social Security number

Note that this isn’t a completely comprehensive list of the different types of identity theft, a list that is ever-expanding as more and more of our PII is available online and off, but these methods are the most common.

How Common Is Identity Theft? Identity Theft Statistics

In 2019, the Federal Trade Commission found that there were 3.2 million reports of fraud sent to the Consumer Sentinel Network, 20 percent of which concerned identity theft. Overall, this was an increase from 2018. Out of all the reports of identity theft, credit card fraud was the most common type, with the highest per capita rates of reported fraud going to the states of Nevada, Georgia, Delaware, Maryland and Florida.1

According to another study by Javelin Strategy,2 a research firm, fraud incidents affected 5.66 percent of all consumers in 2018. The same year, they found that there were 1.4 million victims of ID theft in the U.S, down by 15 percent from 2017 However, the incidents were more likely to be higher-impact types of fraud like account takeovers, misuses of non-card accounts and account fraud. So while research is conflicting about exactly how common identity theft is, one thing that is agreed upon is that it affects millions of Americans every year.

How Does Identity Theft Happen?

There are a number of different ways that thieves can steal people’s PII, including:

  • Stealing wallets or purses that contain cards like driver’s licenses, credit cards, etc.
  • Stealing mail that includes bills, tax information, statements from banks, and more.
  • Redirecting people’s mail by doing a change of address request to USPS.
  • Dumpster diving through trash to find people’s PII
  • Looking online to see what PII people have shared, often on social media.3

As you can see, it’s shockingly easy to give away your PII simply by throwing out a bill without shredding it first. Later, we’ll show you exactly how to prevent identity theft, or at least decrease its likelihood.

IDNotify Address Monitoring
IDNotify Address Monitoring

Potential Victims of Identity Theft

Anyone with PII can fall victim to identity theft, but some groups are more likely than others. The most vulnerable groups are children and seniors. Most people don’t monitor their children’s PII, so they may not find out their identities are stolen until years later when they apply for a business or home loan. Seniors, on the other hand, share more of their PII with caregivers than and doctors, which makes their information easier to access.4

Factors like age, sex, race and income bracket also affect the likelihood of identity theft, according to the U.S Justice Department’s Bureau of Justice Statistics:5

  • Age: Seven percent of people aged 16 and older were victims of identity theft in 2014; out of this group, eight percent were ages 25 to 64, while six percent were 65 and up.
  • Sex: Males and females were equally likely to have their identities stolen, with about seven percent of each sex falling victim.
  • Race: The racial group most likely to have their identities stolen were people of two or more races at nine percent followed by Caucasian people at eight percent. About five percent of Black and Hispanic people had their identities stolen in 2014, compared to about six percent for people of other races aside from white, Black, Hispanic or mixed.
  • Income: People who made $75,000 or more, the highest income category in this study, were most likely to have their identities stolen, with victims making up 11 percent compared to about eight percent of people who made $50,000 to $74,999 and six percent of people who made $25,000 to $49,999.

The Impact of Identity Theft

The main impact of identity theft is financial losses as well as emotional distress. In 2014, people in the U.S lost $15 billion from identity theft; the average out of pocket costs for victims were $354 for each identity theft abuse and an additional $1,205 for each new account fraud.6 A 2016 survey from the Federal Trade Commission,7 (FTC), found that after their identities were stolen, about 38 percent of people had trouble getting a credit card, while another 24 percent found difficulty obtaining other types of loans. On top of that, about 16 percent of the survey’s respondents were unable to open checking and savings accounts.

Aside from financial losses and difficulty with loans, credit cards and accounts, identity theft also causes emotional distress, which can later result in physical symptoms. Three-quarters of respondents from the FTC’s survey said they were severely distressed over the misuse or even the attempted misuse of their PII. Julie Ferguson, a Board Chair for the Identity Theft Resource Center, explained the impact that identity theft can have on its victims, stating “…it can impact victims’ ability to get a job, rent an apartment, or go to college…the harm is serious”. In sum, identity theft’s impact can have a domino effect in people’s lives, affecting not only their financials but also their emotions and educational, career or housing prospects.

ID Watchdog Account Dashboard
ID Watchdog Account Dashboard

Preventing Identity Theft

Unfortunately, it’s impossible to completely prevent identity theft, but there are a number of steps you can take to decrease its likelihood, such as:

  • Read bank, credit card, and health insurance plan statements often to make sure all of the charges or claims are familiar.
  • Know when you can expect bills to come in via the due dates for payments.
  • Review credit scores and reports from three credit bureaus: Experian, Transunion and Equifax. You can do so through AnnualCreditReport.com for free.8
  • Shred any documents that contain your PII or financial information.
  • Subscribe to an identity theft protection service that keeps track of your credit and PII in a number of different criminal and financial areas.
IDNotify Credit Simulator
IDNotify Credit Simulator

What Is Identity Theft Protection?

Identity theft protection services monitor people’s PII, searching for signs of identity theft, and help them recover from identity theft if they fall prey. This usually includes access to people’s credit scores and reports as well as identity monitoring, which can include things like a change of address requests, payday loan apps, and more.

Identity Theft Protection Buying Guide

When shopping for an identity theft protection service, there are several factors to look for, including credit monitoring, identity monitoring, identity theft recovery and insurance and more. Our page on the best identity theft protection services of 2020 includes our complete methodology, but here’s a summary if you like to be more hands-on:

Credit Monitoring

First and foremost, identity theft protection services monitor your credit, usually with all three major credit bureaus in the U.S for premium plans.

Credit Sesame Credit Monitoring
Credit Sesame Credit Monitoring

Tip: Make sure your credit reports are from Transunion, Experian and Equifax, the largest credit bureaus in the United States.

Identity Monitoring

Experian Dark Web Monitoring
Experian Dark Web Monitoring

Identity monitor includes any services that monitor PII in websites, credit applications, public records, and other areas like:

  • Public records
  • Dark web
  • USPS address changes
  • Criminal records
  • Sex offender registries
  • Payday loans
  • New bank, credit cards, 401(K) and investment accounts
  • Home titles
  • Checkings and savings accounts.

Most identity theft protection services use artificial intelligence to monitor these areas for customers’ PII, a task that would be nearly impossible to do manually.

IDShield Sex Offender Monitoring
IDShield Sex Offender Monitoring

Identity Recovery Services

Recovery is an important part of identity theft protection, as again, no service can prevent identity theft 100 percent. As a result, most services offer identity recovery services to help people take back control of their finances and PII, usually through case managers or other trained counselors. From helping customers write letters to their debt collectors and creditors to freezing credit reportings, these counselors will do the heavy lifting of identity theft restoration; many of them are even available 24/7.

Identity Theft Insurance

PrivacyGuard Identity Theft Protection
PrivacyGuard Identity Theft Protection

Another essential feature of an identity theft protection service is an insurance policy that covers identity theft; most policies offer reimbursements for up to $1 million. However, it’s important to note that these policies often don’t include damages for lost wages, legal fees, financial losses or stolen money. Instead, they cover the out of pocket expenses associated with reclaiming your identity, which can be limited to postage, copying or notary costs. On top of that, the policy may have a deductible or other exclusions or limitations; most don’t cover anyone already covered by renters or homeowners insurance, which is why it’s important to always read the fine print.

Note: If your homeowners or renters insurance already covers identity theft, then the insurance from your identity theft protection service may not apply.

Security and Privacy

Zander Insurance Privacy Policy
Zander Insurance Privacy Policy

Aside from the actual services offered, it’s important that the service protects customers’ PII; if they don’t, it defeats the purpose of the service in the first place. To determine how safe our information was with any given company, we looked at three main areas:

  • Encryption: Make sure your information is encrypted using the current industry standard, which is AES 256-bit.
  • Logging policy: Read the company’s privacy policy to find out what data they keep and who they share it with, if anyone. Obviously, none of your PII should be shared with or sold to third parties.
  • Privacy jurisdiction: Finally, we take a look at where the company is based to see what surveillance laws it falls under. For companies based in the United States, they could be forced to share consumer data due to the U.S’s membership in Five Eyes, Nine Eyes and 14 Eyes. However, this will only happen in rare cases.

Pricing

Although credit monitoring is free from a few services, most subscriptions cost around $10 to $15 a month, or, if you pay annually, about $100 to $150. Many companies also offer protection for entire families, businesses or couples, with discounted packages available.

Identity Monitoring ServiceMinimum Monthly CostMinimum Yearly Cost
Credit Karma$0.00$0.00
Credit Sesame$0.00$0.00
Discover$15$180
Experian IdentityWorks$9.99$99.99
ID Watchdog$14.95$164
Identity Guard$8.99$90
IdentityForce$17.95$179.50
IDNotify$9.99$119.88
IDShield$13.95$167.40
LifeLock$9.99$107.88
PrivacyGuard$9.99$119.88
Zander Insurance$6.75$75

To find out if a service is really worth its cost, be sure to read our identity theft protection reviews, in which we test out the service and judge it against our high standards. Some companies offer free trials, but make sure you read their terms and conditions before putting down your credit card.

Credit Karma App
Credit Karma App

App

Finally, some identity theft protection services include a mobile application so that people can check in on their monitoring, credit scores and reports, and get notified if their PII is found anywhere it shouldn’t be. We test out all of the available apps in our individual reviews, but you can also check their ratings from the Google Play store, if you have an Android phone or tablet, or the Apple store, if you have an iOS device.

IDShield App
IDShield App

How To Spot Identity Theft: Warning Signs

Even with an identity theft protection service in place, it’s still important to look out for warning signs of identity theft, which can include:

  • An unfamiliar notice from the IRS
  • Accounts on your credit report you aren’t aware of
  • Strange withdrawals from your bank accounts
  • Bills you don’t recognize
  • Calls about debts you don’t owe.

Don’t just depend on the software you paid for; stay on top of your bank accounts, credit reports, and health insurance, among other areas, for the best chance of stopping identity theft in its tracks.

Recovering From and Reporting Identity Theft

Sometimes, even the most stringent identity theft protection service can allow identity theft to fall through the cracks. If that’s the case, take the following steps as soon as possible:

  • Call the companies where fraud has occurred to explain the situation.
  • Place a fraud alert on your credit report, freezing it. Get copies of your credit report as well.
  • Report the theft to the Federal Trade Commission at IdentityTheft.gov.
  • Report the crime to your local police department.

The good news is that recovering from identity theft is possible, and the sooner you catch the fraud, the less time recovery will take.

Identity Theft Resources

Finding out your identity has been stolen is nothing if not stressful, and looking up things like phone numbers can feel like too much. That’s why we’ve provided the contact information for the three credit-reporting bureaus in the United States along with some other government and non-profit organizations that can be of service.

Credit Company Contact Information

We recommend that you call each credit bureau directly at the following numbers:

  • Equifax: 800-685-1111
  • Experian: 888-397-3742
  • TransUnion: 888-909-88729
Experian in the App Store
Experian in the App Store

Other Identity Theft Organizations

Whether it’s from the U.S federal government or another non-profit agency, free help is available for victims of identity theft.

  • Federal Trade Commission: The FTC provides victims with free personal recovery plans and a place to report identity theft in the first place; their plans cover over 30 different types of identity theft.
  • Identity Theft Resource Center: Finally, the Identity Theft Resource Center helps victims resolve their cases at no cost.10

Recap

While identity theft is relatively common compared to other types of theft, with a few changes, you can protect your PII and put protections in place if your identity is compromised. In our opinion, the best place to start is to choose an identity theft protection service, which combines credit and identity monitoring, identity theft insurance and restoration into one neat package. While it’s impossible to completely guard yourself and your family against identity theft, that doesn’t mean you shouldn’t do everything in your power to lessen the chances, possible in a few easy steps.

Citations
  1. Consumer Sentinel Network. (2019). Data Book 2019.
    ftc.gov/system/files/documents/reports/consumer-sentinel-network-data-book-2019/consumer_sentinel_network_data_book_2019.pdf

  2. Javelin. (2019). 2019 Identity Fraud Study: Fraudsters Seek New Targets and Victims Bear the Brunt.
    javelinstrategy.com/coverage-area/2019-identity-fraud-report-fraudsters-seek-new-targets-and-victims-bear-brunt

  3. NSF. (2020). What is Identity (ID) Theft?
    nsf.gov/oig/_pdf/brochures/identitytheft.pdf

  4. USAGov. (2020). Identity Theft.
    usa.gov/identity-theft

  5. US Department of Justice. (2017). Victims of Identity Theft, 2014.
    bjs.gov/content/pub/pdf/vit14.pdf

  6. University of Texas. (2020). Mitigating the Impact of Identity Theft on the Economy.
    identity.utexas.edu/mitigating-the-impact-of-identity-theft-on-the-economy

  7. FTC. (2017). Identity Theft: The Aftermath 2017.
    ftc.gov/system/files/documents/public_comments/2017/10/00004-141444.pdf

  8. AnnualCreditReport.com. (2020). Homepage.
    annualcreditreport.com/index.action

  9. FTC. (2018). Identity Theft Protection Services.
    consumer.ftc.gov/articles/0235-identity-theft-protection-services

  10. Idtheftcenter.org. (2020). Homepage.
    idtheftcenter.org/