Trend Micro Privacy Report

Privacy Rating
5.9
/10
Trend Micro Folder Shield  - Product Header Image

Despite Trend Micro’s clean history, their antivirus software has a number of significant privacy issues. Firstly, encryption isn’t the default; rather, it’s only available with the Endpoint Encryption packages. Secondly, Trend Micro collects user data like IP addresses, URLs, and more, sharing it with third parties. They also track users’ locations, and U.S. users can’t get this data deleted.

Encryption

In Transit Yes with Endpoint Encryption
At rest? Yes with Endpoint Encryption
All network communications and capabilities? Yes with Endpoint Encryption

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? No

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? Fill out a ticket
Bug bounty program? No

Privacy Policy

Link https://www.trendmicro.com/en_gb/about/legal/privacy.html
Specific to device? Yes
Readable? Yes
What data they log Name, phone number, email address, device ID, operating system, IP address, metadata from files, URLs, domains, detected malicious file information, debug logs, screen capture of errors and cookies.
What data they don’t log n/a
Can you delete your data? Yes, EEA only
Third-party sharing policies Shares information with third parties.

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app Yes

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a