Trend Micro Privacy Report
Despite Trend Micro’s clean history, their antivirus software has a number of significant privacy issues. Firstly, encryption isn’t the default; rather, it’s only available with the Endpoint Encryption packages. Secondly, Trend Micro collects user data like IP addresses, URLs, and more, sharing it with third parties. They also track users’ locations, and U.S. users can’t get this data deleted.
Encryption
| In Transit | Yes with Endpoint Encryption |
|---|---|
| At rest? | Yes with Endpoint Encryption |
| All network communications and capabilities? | Yes with Endpoint Encryption |
Security Updates
| Automatic, regular software/ firmware updates? | Yes |
|---|---|
| Product available to use during updates? | No |
Passwords
| Mandatory password? | Yes |
|---|---|
| Two-Factor authentication? | Yes |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | Fill out a ticket |
|---|---|
| Bug bounty program? | No |
Privacy Policy
| Link | https://www.trendmicro.com/en_gb/about/legal/privacy.html |
|---|---|
| Specific to device? | Yes |
| Readable? | Yes |
| What data they log | Name, phone number, email address, device ID, operating system, IP address, metadata from files, URLs, domains, detected malicious file information, debug logs, screen capture of errors and cookies. |
| What data they don’t log | n/a |
| Can you delete your data? | Yes, EEA only |
| Third-party sharing policies | Shares information with third parties. |
Surveillance
| Log camera device/ app footage | n/a |
|---|---|
| Log microphone device/ app | n/a |
| Location tracking device/ app | Yes |
Parental Controls
| Are there parental controls? | No |
|---|
Company History
| Any security breaches/ surveillance issues in past? | No |
|---|---|
| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | n/a |
|---|