Webroot Privacy Report

Privacy Rating
8.2
/10
Webroot App  - Product Header Image

Webroot offers a range of products to keep your data safe, including antivirus software, a password manager, and a VPN. Is it up to the task? Let’s look at the way it handled a past security incident. In 2019, hackers hijacked Webroot SecureAnywhere to spread ransomware. Webroot acted the same day, deploying two-factor authentication to users who had opted out.1 It’s not great that it happened in the first place, but we were impressed with how quickly Webroot responded.

Product Update: OpenText has launched Webroot Premium, a security package that includes antivirus software and a password manager for up to 10 devices.

Encryption

In Transit Yes with certain products
At rest? Yes with certain products
All network communications and capabilities? Yes with certain products

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? Submit a report through the portal
Bug bounty program? Vulnerability disclosure program that may include reward

Privacy Policy

Link https://www.webroot.com/us/en/legal/privacy
Specific to device? Yes
Readable? Yes
What data they log Name, mailing address, email address, telephone number, payment information, IP address, browser information, browsing history, operating system information, login information, website usage information, potentially malicious files, and cookies.
What data they don’t log n/a
Can you delete your data? Yes
Third-party sharing policies Shares information with third parties.

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app Yes

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? Yes
Did they do anything to fix it? Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? Can opt out of sharing potentially malicious files
Citations
  1. ZDNet. (2019). Ransomware gang hacks MSPs to deploy ransomware on customer systems.
    zdnet.com/article/ransomware-gang-hacks-msps-to-deploy-ransomware-on-customer-systems/