Alder Security Privacy Report

Alder Security lost points for its lack of advanced authentication and regular software updates, and for its location tracking via IP addresses. That being said, Alder doesn’t log any camera or microphone app or device information.
Encryption
In Transit | Yes |
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At rest? | Unknown |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | No |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | ecare@alder.com |
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Bug bounty program? | No |
Privacy Policy
Link | https://www.alder.com/privacy |
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Specific to device? | No |
Readable? | Yes |
What data they log | IP address, browser used, operating system used, name, email address, mailing address, phone number, gender |
What data they don’t log | n/a |
Can you delete your data? | Yes |
Third-party sharing policies | Does not share information with third parties, except as required by law |
Surveillance
Log camera device/ app footage | No |
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Log microphone device/ app | No |
Location tracking device/ app | Yes via IP Address |
Parental Controls
Are there parental controls? | No |
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Company History
Any security breaches/ surveillance issues in past? | No, but was embroiled in a lawsuit with ADT that they ultimately lost |
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Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | Offers medical pendants in case resident has a health emergency |
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