Vivint Doorbell Camera Review
This hardwired doorbell camera is great if you already have an existing doorbell setup.
If you’re a fan of Vivint and want to improve your smart home, then you’re in the right place. Recently, Vivint released its Doorbell Camera, allowing you to greet visitors remotely wherever you are through the Vivint Smart Home app. You must have a Vivint security system with a touchscreen panel to use the Vivint Doorbell Camera in the first place. But at $249.99 as of writing, it’s actually the most expensive video doorbell I’ve come across, aside from the Ring Video Doorbell Pro which has the same price. Is it worth its hefty price tag?
In this review, I’ll go over the Vivint Doorbell Camera’s design, features, and app, focusing on its camera and applying our Necessary Features Test. Let’s jump into the Vivint Doorbell Camera review now!
Vivint Doorbell Camera Pros and Cons
To make sure you’re in the right ball park, I’m going to break down the key pros and cons of the Vivint Doorbell Camera.
I love that the Vivint Doorbell Camera can be hardwired into your home or battery-operated, where it will have a life of three to five years. It also has person detection, essential for smart notifications, along with infrared night vision.
Unfortunately, the camera only shoots in 720p HD, not up to the industry standard of 1080p HD. The doorbell must be professionally installed, which costs $129, in addition to the high price of $250 for the actual equipment. If you’re looking for an affordable video doorbell, the Vivint Doorbell Camera is not the one for you.
Vivint Doorbell Camera Design
Upon first look, the Vivint Doorbell Camera isn’t the most attractive video doorbell I’ve seen. While I’m usually a fan of sleek and modern, this looks a bit outdated and overly detailed with the number of lines around the camera. But it’s pretty small, so most likely no one will be paying much attention to it.
Now, this thing will probably be placed outside, which is why I care about its temperature range. While the Vivint Doorbell Camera is waterproof, its range is from 14 to 104 degrees Fahrenheit, which doesn’t seem like enough for some places. So if you live in an area that regularly gets below 14 or above 104 degrees, this probably isn’t the doorbell camera for you.
One advantage of the Vivint Doorbell Camera? You can either hardwire it into your home or use a battery. The battery will last a whopping three to five years, which is a really long time, and you’ll be alerted when the battery gets low. The camera itself will record either 24/7 continuously or when there’s a person detected. You’ll be notified of your visitor before they even press the doorbell or knock, and the camera will automatically record a 30 second clip.
Using Wi-Fi, the camera communicates with your Vivint Smart Home app so you can stay on top of your home’s security. If your Wi-Fi is down, you’ll still receive a notification on your SkyControl panel using cellular backup.
Vivint Doorbell Camera Features
Anyone who reads my camera reviews knows that I’m a stickler for categories like video, audio, night vision, and more. In fact, I’m such a stickler that I created our Necessary Features Test to ensure that cameras are up to my high standards. How does the Vivint Doorbell Camera stack up?
Right off the bat, I’m pretty disappointed that the Vivint Doorbell Camera only has 720p HD, less clear than the current industry standard of 1080p HD. However, I do like that you can digitally zoom in and pan, plus the camera’s field of view is the widest possible at 180 degrees. But if you’re looking for the clearest video from a doorbell camera, the Vivint Doorbell Camera is definitely not for you.
Naturally, the Vivint Doorbell Camera has two-way audio so you can speak to your guests as well as see them, a standard feature for video doorbells.
The camera also has infrared night vision from two LED sensors, which I really prefer over color night vision from a bright white light. Infrared is a lot less conspicuous, which, when I’m recording people at night, is clearly a good thing.
When it comes to any home security camera, be it in a doorbell or otherwise, you want to make sure you’re backing up your footage in at least two ways. That way, if one of the ways fails, you’ll have a fallback. Although you won’t be able to download footage directly from your Vivint Doorbell Camera onto a micro-SD card, they do offer 14 days of cloud storage for 30-second clips, priced at $5 a camera. For 24/7 continuous recording, you can invest in Vivint Smart Drive, which costs $249.
Smart Platform Integration
The Vivint Doorbell Camera integrates with smart home platforms like Amazon Alexa or Google Assistant, so you can command it vocally.
One real advantage of the Vivint Doorbell Camera? It comes with person detection, meaning it can tell the difference between people, animals, cars, and other moving objects. So you won’t be notified every time your camera detects movement, but instead, every time your camera detects a person. That’ll lead to fewer but more important notifications, which should simplify your life at least a little bit.
Installing the Vivint Doorbell Camera
Again, you’ll need the Vivint security system with the touchscreen panel in order to install the Vivint Doorbell Camera. Like the rest of the system, you’ll have to pay for professional installation, which is now free. This used to cost $129, so I’m super happy about this! The process is extremely professional and you can ask the technicians any questions you have on the day of installation and moving forward, as they give you a direct number. Literally, no video doorbell takes less effort to install than the Vivint Doorbell Camera.
The Vivint Smart Home App
The Vivint Smart Home app is known as one of the highest-rated security apps around. It’s where you’ll speak to and see your visitors, receive notifications, access cloud and local storage, and more. The app has a 4.6 from the Google Play store and a 4.5 from the Apple store, which is awesome!
“Overall I’m pretty impressed. A few times the doorbell camera stopped detecting visitors but was fixed with a quick panel reboot which can be done on the app. Video quality is pretty decent and night vision is very good,”
wrote Android-user Kevin Horobin in a recent four-star review.
Recap of the Vivint Doorbell Camera
If you already have a Vivint security system and want a doorbell camera that you can control from the same app, the Vivint Doorbell Camera is literally your only option. That’s a shame, as it is missing some key features like 1080p HD video, and smart platform integrations.
But if you don’t mind the inferior video, lack of Amazon and Google integrations and expensive price tag, it’s a fine choice, given that your climate is in its temperature range. The free professional installation doesn’t hurt!
Otherwise, I’d get another video doorbell that has these features and more for a lower price. To learn about your other options, read our review of the best doorbell cameras of 2020.