Kangaroo Doorbell Camera and Chime Privacy Report

Privacy Rating
Kangaroo Video Doorbell  - Product Header Image

Although Kangaroo doesn’t keep video or audio data, the company tracks users’ geolocations, IP addresses, browser types, device identifiers, and more. The company hasn’t had any security breaches, but it shares this customer information with third parties. The Kangaroo app also lacks two or multi-factor authentication, making account cracking easier for hackers.


In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes


Mandatory password? Yes
Two-Factor authentication? No
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? support@heykangaroo.com
Bug bounty program? No

Privacy Policy

Link https://info.heykangaroo.com/legal
Specific to device? No
Readable? Yes
What data they log Name, address, billing address, shipping address, email address, telephone number, geolocation and GPS coordinates, number of children and adults living in location where alarm will be installed, whether the location is a home, apartment, or business, name and telephone number for responsible parties that customer would like contacted in case of an emergency, alarm activity, IP address, browser type, computer or device type, unique device identifiers for mobile devices or tablets, operating system version, the directing website, time and date of using, accessing or otherwise interacting with our site, pages of the site that customer views and Internet Service Provider information.
What data they don’t log n/a
Can you delete your data? Yes
Third-party sharing policies Shares information with third parties.


Log camera device/ app footage No
Log microphone device/ app No
Location tracking device/ app Yes

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? No