Kangaroo Doorbell Camera and Chime Privacy Report

Although Kangaroo doesn’t keep video or audio data, the company tracks users’ geolocations, IP addresses, browser types, device identifiers, and more. The company hasn’t had any security breaches, but it shares this customer information with third parties. The Kangaroo app also lacks two or multi-factor authentication, making account cracking easier for hackers.
Encryption
In Transit | Yes |
---|---|
At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
---|---|
Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
---|---|
Two-Factor authentication? | No |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | support@heykangaroo.com |
---|---|
Bug bounty program? | No |
Privacy Policy
Link | https://info.heykangaroo.com/legal |
---|---|
Specific to device? | No |
Readable? | Yes |
What data they log | Name, address, billing address, shipping address, email address, telephone number, geolocation and GPS coordinates, number of children and adults living in location where alarm will be installed, whether the location is a home, apartment, or business, name and telephone number for responsible parties that customer would like contacted in case of an emergency, alarm activity, IP address, browser type, computer or device type, unique device identifiers for mobile devices or tablets, operating system version, the directing website, time and date of using, accessing or otherwise interacting with our site, pages of the site that customer views and Internet Service Provider information. |
What data they don’t log | n/a |
Can you delete your data? | Yes |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | No |
---|---|
Log microphone device/ app | No |
Location tracking device/ app | Yes |
Parental Controls
Are there parental controls? | No |
---|
Company History
Any security breaches/ surveillance issues in past? | No |
---|---|
Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |
---|