ID Watchdog Privacy Report

Privacy Rating
6.1
/10
ID Watchdog Account Dashboard  - Product Header Image

ID Watchdog doesn’t score well when it comes to privacy. It only encrypts user data in transit and not at rest. It lacks multi-factor authentication and regular software updates. The company also has a problematic privacy policy. They log much more user information than necessary, like their internet activity and device information, sharing this information with third parties. Plus, ID Watchdog’s parent company Equifax has undergone large security breaches in the past, so this information could be exposed if another breach occurs.

Encryption

In Transit Yes
At rest? No
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? idwatchdogcustomerservice@equifax.com
Bug bounty program? No

Privacy Policy

Link https://assets.equifax.com/idw/pdfs/idwatchdog_consumer_privacy_notice.pdf
Specific to device? No
Readable? Yes
What data they log Name, contact information, email address, postal address, phone number, social security number, drivers license number, demographic information, payment information, financial information like account balances, bill payment history, and insurance information. Commercial information regarding products or services purchased or are considering purchasing, internet activity, browsing history, search history, device information, employment information, suipport information when contacting customer service, education information.
What data they don’t log n/a
Can you delete your data? Yes
Third-party sharing policies Yes, shares information with third-parties

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app Yes

Parental Controls

Are there parental controls? Can get child credit lock with family plan for up to four children.

Company History

Any security breaches/ surveillance issues in past? Yes, of parent company Equifax
Did they do anything to fix it? Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a