ID Watchdog Privacy Report
ID Watchdog doesn’t score well when it comes to privacy. It only encrypts user data in transit and not at rest. It lacks multi-factor authentication and regular software updates. The company also has a problematic privacy policy. They log much more user information than necessary, like their internet activity and device information, sharing this information with third parties. Plus, ID Watchdog’s parent company Equifax has undergone large security breaches in the past, so this information could be exposed if another breach occurs.
Encryption
| In Transit | Yes |
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| At rest? | No |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | No |
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| Product available to use during updates? | Yes |
Passwords
| Mandatory password? | Yes |
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| Two-Factor authentication? | Yes |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | idwatchdogcustomerservice@equifax.com |
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| Bug bounty program? | No |
Privacy Policy
| Link | https://assets.equifax.com/idw/pdfs/idwatchdog_consumer_privacy_notice.pdf |
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| Specific to device? | No |
| Readable? | Yes |
| What data they log | Name, contact information, email address, postal address, phone number, social security number, drivers license number, demographic information, payment information, financial information like account balances, bill payment history, and insurance information. Commercial information regarding products or services purchased or are considering purchasing, internet activity, browsing history, search history, device information, employment information, suipport information when contacting customer service, education information. |
| What data they don’t log | n/a |
| Can you delete your data? | Yes |
| Third-party sharing policies | Yes, shares information with third-parties |
Surveillance
| Log camera device/ app footage | n/a |
|---|---|
| Log microphone device/ app | n/a |
| Location tracking device/ app | Yes |
Parental Controls
| Are there parental controls? | Can get child credit lock with family plan for up to four children. |
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Company History
| Any security breaches/ surveillance issues in past? | Yes, of parent company Equifax |
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| Did they do anything to fix it? | Yes |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | n/a |
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