Swann 4K Privacy Report
To minimize the risk of a bad actor viewing your Swann 4K security camera footage, store it locally. If you decide to store your footage in the cloud, you can breathe easier knowing Swann uses bank grade encryption.
In 2018, a Swann Smart Camera user received someone else’s footage. Upon investigation, security researchers uncovered a vulnerability in communication between the Safe by Swann app and OzVision, Swann’s cloud provider. Swann patched the vulnerability.1 As of 2024, OzVision is no longer active and Amazon provides Swann’s cloud services.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
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Product available to use during updates? | No |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | Yes |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | vulnerability-disclosure@swann.com |
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Bug bounty program? | Vulnerability disclosure program that may include reward |
Privacy Policy
Link | https://www.swann.com/us/company/privacy-policy |
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Specific to device? | No |
Readable? | Yes |
What data they log | Name, address, date of birth, phone number, email address, payment information, transaction information, how users use products and services, IP address, server address, domain name, browsing activity when visiting websites, username for social networking sites used, personal preferences regarding products and services. |
What data they don’t log | n/a |
Can you delete your data? | Yes |
Third-party sharing policies | Shares information with third parties |
Surveillance
Log camera device/ app footage | No |
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Log microphone device/ app | No |
Location tracking device/ app | No |
Parental Controls
Are there parental controls? | No |
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Company History
Any security breaches/ surveillance issues in past? | Yes |
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Did they do anything to fix it? | Yes |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | Yes, privacy zone |
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Citations
BBC. (2018). Swann's home security camera recordings could be hijacked.
bbc.com/news/technology-44809152