Swann 4K Privacy Report

Privacy Rating
6.8
/10
Swann 4K PoE Cameras  - Product Header Image

To minimize the risk of a bad actor viewing your Swann 4K security camera footage, store it locally. If you decide to store your footage in the cloud, you can breathe easier knowing Swann uses bank grade encryption.

In 2018, a Swann Smart Camera user received someone else’s footage. Upon investigation, security researchers uncovered a vulnerability in communication between the Safe by Swann app and OzVision, Swann’s cloud provider. Swann patched the vulnerability.1 As of 2024, OzVision is no longer active and Amazon provides Swann’s cloud services.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? No

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? vulnerability-disclosure@swann.com
Bug bounty program? Vulnerability disclosure program that may include reward

Privacy Policy

Link https://www.swann.com/us/company/privacy-policy
Specific to device? No
Readable? Yes
What data they log Name, address, date of birth, phone number, email address, payment information, transaction information, how users use products and services, IP address, server address, domain name, browsing activity when visiting websites, username for social networking sites used, personal preferences regarding products and services.
What data they don’t log n/a
Can you delete your data? Yes
Third-party sharing policies Shares information with third parties

Surveillance

Log camera device/ app footage No
Log microphone device/ app No
Location tracking device/ app No

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? Yes
Did they do anything to fix it? Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? Yes, privacy zone
Citations
  1. BBC. (2018). Swann's home security camera recordings could be hijacked.
    bbc.com/news/technology-44809152