IdentityForce Review

A top pick for families, offering great service and impressive credit monitoring

  • All 3-bureau credit reporting and scores
  • Stellar customer service with A+ BBB rating
  • Multiple family plans and children plans
Customers Rating
Based On 48 Reviews
Editor's Rating
9.2
/10
Security.org TeamAugust 17, 2019

In a connected world, we have more to protect than ever before. Like our parents and grandparents, we have to worry about break-ins and home invasions; but, unlike those before us, we also have to worry about the theft of information. Hackers are out for our social security numbers and bank account information, and they can often get those things without even targeting us directly — just look at the high-profile hacks of banking institutions and technology companies that have made headlines in recent months. The unfortunate truth is that we are not in complete control of our own information’s security.

We can control some things, however. We can shore up our data security by maximizing the dimensions of it that we’re in charge of, and we can control how quickly breaches in that security are identified and how effectively they are dealt with. The best way to do that is to turn to an identify security and monitoring firm — one like IdentityForce, which we’re here to talk about today. IdentifyForce offers monitoring, alerts, and recovery services for identify theft and related crimes. How does it measure up to the competition?

Overview

IdentityForce is a family-owned company that calls itself “best in class” for identity theft monitoring and protection services. Its claims are backed up by a strong reputation that has earned IdentifyForce good reviews all around the web — including here at Security.org, as you’ll see if you keep reading.

IdentifyForce’s experience goes back more than 40 years, which is an impressive thing in the identify protection space. The company offers monitoring services that will give you a heads-up when certain things happen. IdentifyForce lets customers know when you (or someone pretending to be you) makes a large financial transaction, changes an address with the United States Postal Service, or takes out a dangerous short-term loan. IdentifyForce even says they’re able to alert customers when their information is put up for sale on the dark web.

IdentifyForce does not cover retirement account monitoring, though, so you’ll be on your own for that.

Customer Service

IdentifyForce has a pretty good reputation for customer service. Their basic support services are unavailable on major holidays, but that’s not true of the “Certified Protection Experts” who will help you in the event of an actual identity theft — those folks are available 24/7/365.

Equipment and Apps

There’s no equipment associated with IdentifyForce’s services — this is strictly an information security service, not a home security system. IdentifyForce has a mobile app that will allow you to manage your account and receive alerts. IdentityForce’s offerings also include computer programs that are designed to shore up your PC’s security, though those are things that run in the background, not “apps” per se.

Features, Services, and Plans

The core of IdentifyForce’s features are its monitoring features. IdentifyForce looks at things like changes of address, court records, payday loan records, sex offender registries, social media accounts, and even the Dark Web, where personal and financial information can be bought and sold by bad actors. If your information pops up anywhere suspicious, IdentityForce will let you know with an alert.

Getting an alert doesn’t necessarily mean that your identity was stolen, of course. IdentifyForce will give you a heads-up about things like large financial transactions, just in case you weren’t the person behind them.

If one of these alerts turns out to be the real deal, IdentifyForce will help you restore your identify. In practice, this means that IdentifyForce will make the phone calls and do the paperwork that you’d otherwise have to do — and that stuff can be pretty extensive, since you’ll have to patch things up with each individual personal and financial account that is connected to the stolen information.

As for your financial losses, IdentifyForce will reimburse those up to $1 million — as long as the losses qualify, that is, and depending on the level of IdentifyForce plan that you have.

IdentifyForce also offers some smaller perks. They’ll help you sort out the fallout if you lose your wallet full of credit cards, for instance. They offer computer programs that will help protect you from phishing and key-logging scams. And they’ll help you opt out of annoying junk mailers.

IdentifyForce’s main service is called “UltraSecure.” The UltraSecure plan monitors your personal information in an effort to detect and get out ahead of identify theft. The plan includes the alerts discussed above and is backed by identify theft insurance that could cover as much as $1 million.

Subscribers can also opt for “UltraSecure + Credit,” which contains the Ultrasecure plan alone with credit monitoring and credit-score related services of the sort that you’d see from competitor credit monitoring companies. IdentityForce also offers a “ChildWatch” program for monitoring child identity theft. That service is rolled into IdentifyForce’s employee benefits offerings.

  • UltraSecure ($17.95 per month or $179.50 per year): Identity monitoring (including Dark Web monitoring), bank and credit card monitoring, junk mail opt-out, recovery services, $1,000,000 insurance coverage
  • UltraSecure + Credit ($23.95 per month or $239.50 per year): All of the above plus three-bureau credit monitoring, reports, and scores

Value

IdentifyForce charges $17.95 per month for its UltraSecure service. Its UltraSecure + Credit package is $23.95 per month. You can save by opting for an annual contract instead: UltraSecure is $179.50 per year, and UltraSecure + Credit is $239.50 per year.

IdentityForce’s prices compare favorably to competitors, including LifeLock, which charges up to around $10 more per month for comparable services.

UltraSecure offers a 14-day free trial, which is a great way to test out the service if you’re not yet sure that you want to pay for this kind of monitoring.

Our Verdict

IdentifyForce has a strong reputation with reviewers and customers, an A+ rating with the Better Business Bureau, and a nice suite of services for a reasonable price. It’s a very solid choice for identity protection services, and well worth a look.