Searching for a service to protect you and your identity is a constant battle between cost and quality. Thankfully, IdentityForce delivers on both essential criteria. Here, we go over all the prices associated with IdentityForce, bringing you straight to the bottom line.
|App Details||IdentityForce Mobile App|
|iOS app rating||3.3|
|Android app rating||3.2|
|Extra features||VPN and mobile threat protection|
IdentityForce’s Subscription Options
First, we had to take a look at all of the pricing options for IdentityForce. Unlike some of their competitors, IdentityForce keeps it simple with only two options for their identity protection services. While this does mean the plans are less customizable, it also means we’re getting a full suite of services at every price. We always recommend going with an identity protection service that guarantees identity theft insurance, so much to our delight, IdentityForce includes up to $1 million of ID Theft Insurance at both account levels. Dive deep on the subscription breakdowns below and check out our IdentityForce review for a full user experience.
|UltraSecure||UltraSecure + Credit|
|Change of Address||✓||✓|
|Mobile Attack Control||✓||✓|
|Pay Day Loans||✓||✓|
|Credit Scores and Reports from 3 Bureaus||x||✓|
|Credit Score Tracker and Simulator||x||✓|
|Medical ID Fraud Protection||✓||✓|
|Online PC Protection Tools||✓||✓|
|Lost Wallet Assistance||✓||✓|
|Bank and Credit Card Activity||✓||✓|
|Social Security number||✓||✓|
|Junk Mail Opt-out||✓||✓|
|Identity Theft Insurance up to $1 Million||✓||✓|
|Full Managed Restoration||✓||✓|
|Toll-Free Customer Service||✓||✓|
Tip: We always recommend monitoring your three-bureau credit score either through an identity protection service or your bank.
As we learned very quickly, it’s advantageous to go with a yearly subscription as IdentityForce offers two months of free service, or $47.99 in savings for the UltraSecure and Credit package. Once you do the math on that, it shakes out to only $19.99 per month for the full suite of IdentiyForce’s services plus credit monitoring.
IdentityForce Pricing— Is The Spend Worth It?
Continuing the thread we started above, with the savings of an annual deal, the monthly price for IdentityForce’s shakes out to $14.99 per month for the UltraSecure package and $19.99 per month for the UltraSecure+Credit package. Compare that to packages from companies like PrivacyGuard (PrivacyGuard review here) and myFICO that can get up to $24.99 and $49.95 per month for higher-end packages and it’s easy to see that IdentityForce is a great deal. When compared to some other competitors like Zander Insurance and Credit Sesame, however, IdentityForce ends up falling right in the middle of the pack. To learn more, read our Zander Insurance review as well as our Credit Sesame review.
According to Diana Nichols, president and founder of Gold Key Credit Consulting, “These days, it’s important [to] take computer security seriously and monitor your credit diligently. It’s no longer an option whether or not you need to make the time to do so; it’s a prerequisite.”1 For that reason, we always recommend choosing to monitor all three credit bureaus if offered, which is why we opted to go with the UltraSecure+Credit package from IdentityForce. With that package, we were given access to one of, if not the single most comprehensive identity monitoring package on the market. We try to look for services that give us the best of both worlds; supreme coverage and a fair price. IdentityForce checks both of those boxes.
IdentityForce’s Security Standards
Securing our personal data is always the highest priority, so we like to make sure all identity monitoring providers take good care of our information once we trust them with it. First off, here’s a list of all of the personal information IdentityForce collects:
- Phone number
- Bank and financial account information
- Credit card information
This is all very standard, if not a little less than average for the identity protection industry. However, IdentityForce is based in Nottingham, Maryland, which means they are subject to the jurisdiction of Five Eyes, Nine Eyes, and 14 Eyes. These are international surveillance alliances which mandate that legally, the federal government can force companies to disclose customers’ data. This is super rare, and usually only occurs during cyber criminal investigations, but it’s something all users should be aware of.
To counterbalance that, IdentityForce uses AES-256, to secure client’s data, an encryption method so robust that even the U.S military uses it to protect its data.2 Once we heard that, we decided our info was quite safe with IdentityForce and dove into their features.
Our Favorite IdentityForce Features
We decided to break this section down into four sections based on IdentityForce’s offerings, Monitoring, Control, Alerts, Recovery. There’s quite a few, so we highlighted some of the really good stuff.
Tracking is the backbone of any identity monitoring service, and something IdentityForce takes very seriously. Here’s a list of everything they monitored for us:
- Mobile attack control: As a couple of millennials, we’re pretty glued to our phones. That’s why IdentityForce’s ability to scan our phones for unsecured websites, spyware, and even fake Wi-Fi networks. This is a really unique mobile security feature and we’re thrilled IdentityForce included it in their package.
- Change of address: If anyone (including us) made a request through USPS to change our address, we’d be notified.
- Court records: Across the country, there are thousands of court and criminal records in systems that would be nearly impossible if not incredibly arduous to track on our own. Thankfully, if our identity was part of any of them, IdentityForce would have us covered.
- Advanced fraud: Whenever heavy hitters in the credit industry like car dealerships, mortgage lenders, or government agencies requested our credit scores or reports, we were alerted. That meant if anyone was trying to make a big purchase using our identity, we would be able to stop them in the act.
- Payday loans: The same would go for payday loans. On the chance that someone used our Social Security Number to get a quick cash loan, we’d be able to stop it in its tracks.
- Sex offender: A sex offender registry is one of the worst places our identities could ever end up. If our information was inadvertently used on a sex offender website, we would be able to easily dispute the claim. On top of that, IdentityForce tracks how many registered sex offenders live near us.
- Social media: A useful addition, IdentityForce is able to track your Youtube, Instagram, Twitter or Facebook accounts, for any hate speech, cyberbullying, or other unseemly content.
- Credit scores and reports: Although this is only available to the Premier account holders, it was enlightening and convenient to see our scores from all three bureaus in one place. Fortunately, our credit is doing pretty well right now, despite our student loans!
- Credit score tracker and simulator: Sometimes your credit scores will just look like numbers on a page and it’s difficult to see which direction you’re trending in. IdentityForce makes it easy to track our progress (or lack thereof) over time.
- Dark web: The dark web is difficult to access, fully anonymous part of the Internet where scammers trade stolen information and credentials. That’s why it’s so important to us that IdentityForce scanned the dark web for all of our information. You know what they say: the best defense is a good offense.
FYI: The best way to keep yourself safe while searching the web is to use both a VPN and a browser that blocks tracking like Tor.
IdentityForce also offers:
- Medical ID fraud protection: One of the more common, but less understood forms of identity theft is medical ID fraud. In the past year, the medical and healthcare sector was the sector most affected by the number of records exposed, making up a whopping 65 percent of all exposed records.3 That’s especially concerning considering the sensitive information exposed; we wouldn’t want people knowing our medical history, and it’s safe to say that you don’t, either. Fortunately with IdentityForce, if anyone is using our medical benefits to access medical care, we’d be alerted immediately.
- Online PC protection tools: PC protection isn’t something we immediately thought of having with an identity protection service, but with IdentityForce’s roots in cybersecurity, it seems like a no brainer. Considering the FBI’s Internet Crime Complaint Center reported that people lost $57 million to phishing schemes in one year,4 having protection on our PC could be a lifesaver.
- Two-factor authentication: We opted to enter a passcode sent to our phones whenever we logged into IdentityForce. That means, even if someone had our credentials, they wouldn’t be able to access anything unless they had our phones on either mobile or desktop apps. We’re happy to see IdentityForce using this step to protect us.
- Lost wallet assistance: Ok, we’ll admit it, we’ve lost our wallets a few times. The most recent time, we were lucky enough to have IdentityForce to get all of our membership cards back and even help us dispute a charge at Best Buy for…get this…two refrigerators! Seriously? Who needs two refrigerators?
And with the IdentityForce app on our phones, we got different kinds of alerts, such as:
- Bank and credit card activity: After we set a minimum dollar amount, IdentityForce alerted us every time anything above that number was charged to any of our cards.
- Investment accounts: All of our investment accounts, from 401(k)s to brokerages, were monitored by IdentityForce, keeping our retirement fund on track and protected.
- Social security number tracking: If anyone used our SSN, we would get an alert.
- Junk mail opt-out: This is another super unique feature from IdentityForce. They were got rid of 90% of our trash and junk mail by contacting marketing and credit card companies on our behalf! In our opinion, this alone was worth the price of admission. Our recycling bin feels lighter already.
- Identity threat: It seems like you can’t even turn on the news these days without seeing a story about a major company’s data breaches. In the past year we’ve seen breaches from companies like Ring, Wyze and NordVPN (Want to learn more about each? Read our Ring camera review, our Wyze camera review and our NordVPN review). Thankfully, IdentityForce took a proactive approach by alerting us any time our credentials might be compromised.
- Fraud: In the case of a fraudulent incident, IdentityForce would alert us and prevent people from opening credit lines in our names. A full package!
Even with all of these precautions in place, there’s still a chance our identities could be stolen. Thankfully, IdentityForce has a 100% recovery rate and a ton of options to help us recover our precious information.
- Identity theft insurance: The golden ticket for coming back after identity theft is to be properly insulated and recover any monetary damage. IdentityForce protects us up to one million dollars, so we can sleep easily.
- Fully managed restoration: They also offer expert help in the case of a breach. We’d be paired with Certified Protection Expert, who we could speak with 24/7 until our identity is fully restored.
- Customer service: Just in case we hit any hiccups with the app, programs, or our account in general, we were able to contact IdentityForce support to answer any and all of our questions. When we had issues finding the app on the Apple store, IdentityForce answered our questions over the phone within a few minutes, although we could’ve also consulted their extensive online help center. Sometimes you just need that human connection!
Canceling IdentityForce- Everything You Need to Know
IdentityForce made it surprisingly easy for us to cancel our account. Most services will force you to call and listen to a sales rep’s pitch of why you should stay. However, because we purchased our membership on their website, we were able to cancel our membership from the Manage Account section of our member dashboard. Some folks prefer to give companies a call just to be sure, so you can reach their customer service line at +1 508-788-9400 from 8:00 AM until 5:30 PM EST.
Point blank: you could do a lot worse than IdentityForce when searching for an identity protection service. They truly hit the nail on the head with their offerings and a perfect record of identity recovery to boot. Our favorite features are their mobile attack control, junk mail opt-out, and $1 million in identity theft insurance. Although they are based in the US causing them to be subject to laws which may require them to turn over data to the federal government, so is every other identity protection service we’ve reviewed, so this certainly won’t be a dealbreaker for most people in the good old U.S of A. In a nutshell? IdentityForce sits at the crossroads of a great product at a reasonable price.
Is IdentityForce safe?
Yes, IdentityForce is very safe. IdentityForce encrypts customer data using AES-256, an encryption method so robust that even the U.S military uses it to protect its data.
Does IdentityForce have a mobile app?
Yes, IdentityForce has a mobile app for both iOS and Android. Although the iOS app is a little lackluster, the Android app is fantastic.
What is Sontiq?
Sontiq is a cybersecurity firm headquartered in Nottingham, Maryland that specializes in high-tech security and identity protection; they are the parent company of IdentityForce.
How do I use IdentityForce to correct inaccurate information on my credit report?
IdentityForce members can correct inaccurate information on their credit report by using the forms on their Dashboard under, “Credit Bureau Dispute Form.” The credit bureaus have 30 days to investigate the dispute and will send you a letter with their findings.
CNBC. (2020). The latest ways identity thieves are targeting you — and what to do if you are a victim. cnbc.com/2020/02/27/these-are-the-latest-ways-identity-thieves-are-targeting-you.html
NIST. (2020). Cryptographic Standards and Guidelines. csrc.nist.gov/projects/cryptographic-standards-and-guidelines/archived-crypto-projects/aes-development
Insurance Information Institute. (2020). Facts + Statistics: Identity theft and cybercrime. iii.org/fact-statistic/facts-statistics-identity-theft-and-cybercrime
FBI. (2020). 2019 Internet Crime Report Released.