IPVanish Privacy Report

Privacy Rating
6.8
/10
IPVanish App  - Product Header Image

When you use a VPN, you expect to be nearly invisible online — and that means to the VPN provider as well.

Well, almost invisible anyway. Most VPN providers out there are going to collect some information about their users. Mainly that’s going to be data gathered when you’re on the site to purchase their product, as well as your billing information. That’s to be expected.

IPVanish loses some points in our book, though, because they were caught sharing customer information with law enforcement. Granted, it was to take down a really bad person accused of some heinous crimes — we’re all for that —  but the fact of the matter remains that the data they shared was data they promised they weren’t collecting. That makes us a little wary.

Encryption

In Transit Yes
At rest? Yes, with sugarsync
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes but must opt in
Product available to use during updates? No

Passwords

Mandatory password? Yes
Two-Factor authentication? No
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? Submit a ticket
Bug bounty program? No

Privacy Policy

Link Privacy Policy
Specific to device? No
Readable? Yes
What data they log
  • Browser type
  • Operating System
  • Bounce rate
  • Average time spent on site, email address, payment info
What data they don’t log Traffic or use of its Virtual Private Network service on any platform. User activities outside of our site. Website browsing or connection activities of users.
Can you delete your data? Yes, in california
Third-party sharing policies Yes

Surveillance

Log camera device/ app footage Not applicable
Log microphone device/ app Not applicable
Location tracking device/ app Not applicable

Parental Controls

Available? No

Company History

History of Breaches or Security Issues? Yes
Action Taken? No

Additional Security Features

Privacy Shutter Not applicable
Privacy Zone Not applicable