When you use a VPN, you expect to be nearly invisible online — and that means to the VPN provider as well.
Well, almost invisible anyway. Most VPN providers out there are going to collect some information about their users. Mainly that’s going to be data gathered when you’re on the site to purchase their product, as well as your billing information. That’s to be expected.
IPVanish loses some points in our book, though, because they were caught sharing customer information with law enforcement. Granted, it was to take down a really bad person accused of some heinous crimes — we’re all for that — but the fact of the matter remains that the data they shared was data they promised they weren’t collecting. That makes us a little wary.
|Automatic, regular software/ firmware updates?
|Yes but must opt in
|Product available to use during updates?
|Point of contact for reporting vulnerabilities?
|Submit a ticket
|Bug bounty program?
|Specific to device?
|What data they log
- Browser type
- Operating System
- Bounce rate
- Average time spent on site, email address, payment info
|What data they don’t log
|Traffic or use of its Virtual Private Network service on any platform. User activities outside of our site. Website browsing or connection activities of users.
|Can you delete your data?
|Yes, in california
|Third-party sharing policies
|Log camera device/ app footage
|Log microphone device/ app
|Location tracking device/ app
|History of Breaches or Security Issues?
Additional Security Features