SimpliSafe Video Doorbell Pro Privacy Report

The SimpliSafe Video Doorbell Pro’s LED light shows whenever it’s recording or being live streamed, a new privacy feature. Although SimpliSafe has had a hacking in the past, the company has taken steps to improve its privacy with more encryption, advanced authentication and a bug bounty program.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | Yes |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | Yes |
Multi-Factor authentication? | Yes |
Vulnerability Management
Point of contact for reporting vulnerabilities? | security@simplisafe.com |
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Bug bounty program? | Yes |
Privacy Policy
Link | https://simplisafe.com/privacy-policy |
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Specific to device? | No |
Readable? | Yes |
What data they log | Name, address, email address, telephone number, demographic information, payment information, how many children and adults living where alarm is installed, if location is a business, home or apartment, emergency contacts, IP address, browser type, computer or device type (brand name, model name), operating system, Internet service provider |
What data they don’t log | Location, facial recognition information |
Can you delete your data? | No |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | Yes |
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Log microphone device/ app | Yes |
Location tracking device/ app | Yes |
Parental Controls
Are there parental controls? | Yes |
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Company History
Any security breaches/ surveillance issues in past? | Yes |
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Did they do anything to fix it? | Yes |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | Yes, the SimpliSafe Video Doorbell Pro has an LED light indicator whenever it is recording or being viewed live. |
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