eufy Security System Review and Cost

• eufy Alarm Kits include wireless security sensors and components
• Self-monitoring eufy is free. (If you prefer professional monitoring with DIY setup, read about our highest-rated system SimpliSafe in our SimpliSafe review.)
• Professional monitoring is available for $9.99 per month, though the features remain limited compared to most security systems

eufy had a bit of a strange journey to the home security space. Specifically, they started out making smart vacuums, then branched out into security cameras, monitoring devices, and environmental sensors.

While their equipment lineup might seem unconventional, protecting your home with a eufy system comes with advantages. Let’s explore these benefits — along with some notable limitations — to help you figure out if eufy fits your security needs.

Equipment Costs

We purchased the 5-Piece Home Alarm Kit from eufy, which included a keypad, motion sensor, two entry sensors, and a home base. It costs $159.99, which is certainly on the lower end for the industry.

For those who prefer customizing their setup, eufy offers individual components à la carte. Here’s the current pricing breakdown for their security equipment:

Admittedly, we found eufy’s pricing somewhat surprising. This isn’t exactly the most budget-friendly option for upfront equipment costs. However, the long-term savings tell a different story, which leads us to monitoring options…

Monitoring Costs

We decided to self-monitor our eufy alarm system since they make it so easy with the eufy Security app. It sends us instant alerts whenever a sensor detects motion or registers door/window activity. While this means we had to manually check every alert, even when a gust of wind blew open a window at 2 a.m., we also saved $9.99 per month.

That said, eufy’s professional monitoring fee of $9.99 per month is one of the best in the industry. If we weren’t security experts ourselves, we would have opted for this plan since it provides such great value. Most comparable plans cost at least $20 such as Cove’s Basic Plan.

Eufy Security System Pros

Despite finding the alarm kit somewhat pricey for just five components, we believe it delivers value for several key reasons:

• Seamless ecosystem integration: We’ve used other eufy products, from the eufyCam E to the eufy 2K, which you can learn more about in our eufy 2K review, so it was nice to be able to control everything from one app. Speaking of….
• Intuitive app experience: From getting notified when we left a door open to being alerted of movement, which turned out to be from a puppy we were watching, self-monitoring was simple through the eufy Security app.

• No monthly fees: Jumping off of that, self-monitoring meant that we didn’t have to pay anything after buying the alarm kit itself, which was refreshing after paying up to $60 for professional monitoring. Who wouldn’t want dependable home security with no monthly fees?
• Hassle-free DIY setup: Setting up our alarm kit (remember, just five components) took minimal effort and zero professional help. That’s how we avoided the $300 to $1,200 average professional installation cost that HomeAdvisor reports.1

Is Eufy Better Than Other Security Systems?

Of course, the eufy Alarm Kit doesn’t live in a bubble. We’re tested out literally dozens of different smart security systems, many of which may be a better choice than eufy, depending on what you’re looking for.

Take Ring for example. We bought a similar five-piece kit from them for $199.99 — $40 more than we paid for the eufy system. That said, Ring offers more value if you want professional monitoring and cloud storage for your cameras. They only charge $19.99 per month for both, whereas a similar plan from eufy costs $23.98. Not a big difference, but it adds up over the years as we discuss in our Ring pricing guide.

Another comparable option is abode. We tested abode’s Smart Security Kit at $300. It includes their Smart Security Hub (similar to eufy’s HomeBase), motion sensor, mini entry sensor, and key fob. While abode costs more than eufy, they excel in home automation. Their Smart Security systems and iota systems can integrate with almost any smart home device. This enables advanced automation comparable to premium systems like Vivint. However, accessing its automation requires a subscription that starts at $7.99 per month (read more about abode’s costs).

How Eufy Fit In Our Smart Home

While eufy cameras integrate with Alexa and Google Assistant, the alarm kit currently lacks voice assistant compatibility, preventing voice control. Since this system is relatively new, we anticipate future updates adding these features. With voice assistants being the most commonly used AI technology, voice integration seems inevitable for eufy’s security system.2

The Fine Print: Return Policy, Shipping and Payment Methods

A product’s features and price aren’t the only things we consider when choosing a security system. We also take a look at how easy it was to return it, how our alarm kit was shipped, and how we could pay for it in the first place. Here’s what we found from eufy:

Return Policy

eufy provides a 30-day money-back guarantee from delivery date. Products in original condition qualify for full refunds, though buyers cover return shipping for non-warranty returns. Since we tested beyond 30 days, we couldn’t personally verify this process, but the policy aligns with industry standards.

Shipping

Our alarm kit was shipped from FedEx, although eufy also uses UPS and DHL. Delivery takes three to five business days in the U.S, and the address can’t be changed once the product has already been shipped out, so be sure to double-check your order form before hitting purchase!

Payment Methods

We used Visa for our purchase, but eufy accepts multiple payment options, including:

• Visa
• Mastercard
• Maestro
• American Express
• Discover
• Diner’s Club
• PayPal
• Amazon Pay
• Google Pay
• Venmo

Getting Help from eufy

Do you have a question about a eufy product? There are a few different ways of contacting customer support, including:

• Email eufy at support@eufy.com
• Use the 24/7 live chat on the eufy website
• Call them weekdays from 6:00 a.m. to 5:00 p.m. PST or on Saturday from 7:00 a.m. to 3:30 p.m. at 1-800-988-7973 in the U.S.

You can also peruse eufy’s online help center which includes web portals for their security products like the alarm kit; however, you’ll only be able to access this if you already paid for eufy and have an account, so it’s not ideal for those that haven’t purchased eufy yet and are looking to learn more. We wish their online help center was open to everybody, but overall we’re happy with their array of customer support options.

Company Background

The Chinese-based company Anker Innovations owns eufy along with other brands like Soundcore, Nebula, Roav and Anker. Along with smart security systems, cameras, and vacuums, Anker also sells everything from phone chargers to earphones and speakers.3 Their origin story? Steve Yang, a former software engineer for Google (maybe you’ve heard of it!), started Anker back in 2011. Many similar companies were started by former employees of large tech companies, and it seems to be a good way to make similar products for a fraction of the pricing of Nest cameras, for example. So far, Anker has a pretty good reputation, aside from recalled charging cables in 2016.4 With no security breaches, we feel we can trust eufy under the umbrella of Anker Innovations.

Is eufy Right for You?

Bottom line: eufy’s security system works best for self-monitoring enthusiasts who don’t require voice assistant integration. It’s particularly appealing if you already use eufy cameras or video doorbells, creating a unified ecosystem. With eufy consistently expanding their product line and capabilities each year, we’re excited to see what innovations they’ll bring next.