Arlo Video Doorbell Privacy Report

Arlo surveils its camera footage and microphone audio and shares it with third parties. Only users from California, the EEA, or Switzerland can delete this data. Additionally, Arlo collects information about users’ interests, genders, ages, personal information from third parties and Facebook, IP addresses, geolocations, etc.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | Yes |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | Yes |
Multi-Factor authentication? | Yes |
Vulnerability Management
Point of contact for reporting vulnerabilities? | customerservice@arlo.com |
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Bug bounty program? | Yes |
Privacy Policy
Link | https://www.arlo.com/en-us/about/privacy-policy/default.aspx |
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Specific to device? | No |
Readable? | Yes |
What data they log | Name, email address, billing information, country, telephone number, information on interest, hobbies, gender, age, video footage, customer support, payment information job applications, cookies, personal information from Facebook, third party personal information, IP address. geolocation, device identifiers, system and application software, browser and traffic information, product performance and usage. |
What data they don’t log | n/a |
Can you delete your data? | Yes if in California, EEA, or Switzerland |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | Yes |
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Log microphone device/ app | Yes |
Location tracking device/ app | Yes |
Parental Controls
Are there parental controls? | No |
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Company History
Any security breaches/ surveillance issues in past? | No |
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Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |
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