SimpliSafe vs Arlo Comparison

Key Takeaways from Our SimpliSafe vs Arlo Comparison:

1. SimpliSafe basic home security monitoring can be enjoyed for as low as $21.99 per month. (Or free if you ‘self-monitor’)
2. SimpliSafe and Arlo are both wireless systems, connecting to your Wi-Fi to send alerts
3. SimpliSafe relies more on sensors to protect homes, but an indoor, outdoor, and doorbell camera are also available
4. Arlo is camera-based, but it recently came out with a security system that uses multi-purpose sensors to detect intrusion and home hazards
5. Both companies are relatively new to the market but growing in popularity

These are the key takeaways from this article, but there’s a lot of nuance that goes into determining which security system is right for you. In this article you’re going to find one of the most comprehensive comparisons of SimpliSafe and Arlo you’ll find anywhere. Ready to see which system is right for you? Keep reading. 

SimpliSafe vs Arlo Comparison Overview

Key Differences: SimpliSafe vs Arlo

• SimpliSafe home automation is limited to a few integrations, while Arlo offers more automation capabilities
• SimpliSafe has been in business for 10+ years longer than Arlo
• Arlo’s cameras are all-around better than SimpliSafe’s cameras
• SimpliSafe is more in line with traditional security systems than Arlo, which is mostly camera-based

Key Similarities: SimpliSafe vs Arlo

• Both systems are 100% wireless (aside from SimpliSafe’s video doorbell) and easy to install (30 minutes or less)
• SimpliSafe and Arlo both offer no-contract, cancel-anytime home security
• Both companies require upfront equipment fees unless you finance through a third-party
• SimpliSafe and Arlo are known to have good customer service

Now let’s dig a little deeper to look at the individual categories to see how SimpliSafe and Arlo compare. Remember, the difference is in the details. So let’s find out how they stack up.

Home Security Categories We Compare:

• Age and Influence 
• Features and Technology 
• Monitoring Options
• Emergency Connections / Response Times
• Camera Quality
• Home Automation 
• Ease of Installation 
• Customer Service 
• Contracts 
• Cost and Value

Age and Influence

SimpliSafe —This company started in 2006 when two Harvard students wanted to design a security system that was tailored to dorm dwellers. Fast forward to today, and hundreds of thousands of customers enjoy SimpliSafe’s DIY approach, high-quality equipment, affordable prices, and flexible monitoring plans.

>> Learn More: The Best No Contract Home Security Systems

Arlo — Arlo was founded much more recently. It started in 2014 as a division of NETGEAR, then rebranded as its own entity in 2018. In early 2019, the company reported nearly 3 million registered users with 11.7 million devices sold. That’s what you call ‘hitting the ground running’. But Arlo is not without its complaints. For all of the traction they’re gaining, the reviews suggest they should focus on retaining customers by offering a better product and service.

Age and Influence Category Winner: SimpliSafe

Compared to Arlo, SimpliSafe has been around the block several times over. The company has way more customers than Arlo. And while SimpliSafe is not yet a household name (like ADT for instance), they certainly have more influence in the market than Arlo does.

Features and Technology 

SimpliSafe — When it comes to features and technology, SimpliSafe is a little more advanced than Arlo. Not only do they offer a bigger lineup of products, they also offer comprehensive monitoring options that include video incident confirmation and active guard protection. Don’t get worried, though. All of their equipment is easy to install and simple to use on a day-to-day basis.

>> Learn More: See our full Review of SimpliSafe

Arlo — Unlike SimpliSafe, Arlo started out as a camera-based system, but they’ve recently released a sensor-based security system. It’s not a strictly traditional security system, as there’s only one type of sensor that can detect multiple home hazards. This sensor can detect movement, opening and closing of doors, freezing temperatures, and more.

The sensor works best with Arlo security cameras that offer crisp and clear imaging, along with infrared night vision, motion alerts, two-way talk, smart home integration, custom activity zones, live-streaming, and more.

>> Learn More: See our full Review of Arlo

Features and Technology Category Winner: SimpliSafe

There’s no argument that Arlo has some interesting features, but when it comes to comprehensive security, SimpliSafe is the clear winner. They offer a lot more equipment that can help you tailor your home security to your individual needs.

Monitoring Options

SimpliSafe — Get 24/7 home protection from the pros. SimpliSafe has four packages, with a mile-long lineup of upgrade packages and add-on equipment. Customers can either purchase an affordable professional monitoring plan, or ‘self-monitor’ and save. All of SimpliSafe’s home security systems are wireless and cellular.

SimpliSafe’s monthly monitoring plans:

>> Learn More: About SimpliSafe’s Pricing

Arlo — With its new security system, Arlo now offers 24/7 professional monitoring. This all-in-one plan costs $24.99 per month, excluding the cost of equipment. This plan also includes 30 days of cloud storage for any and Arlo cameras you have under your account, and a wide range of extra features.

Aside from the $24.99 Safe & Secure Pro plan, you can select from two other cloud storage plans.

• Secure: Give 30 days of cloud storage to one camera for $7.99 per month or to unlimited cameras for $12.99 per month. This plan also unlocks advanced features like person detection.
• Secure Plus: Store 30 days worth of videos from unlimited cameras, and enjoy the peace of mind of having a 24/7 emergency reporting feature on the app. This plan costs $17.99 per month.
• Safe & Secure Pro: For $24.99 per month, enjoy all the features of the Secure Plus plan for your cameras and 24/7 professional monitoring for your Arlo security system. You’ll also gain access to family safety features via the Arlo app.

>> Learn More: About Arlo’s Pricing

Monitoring Options Category Winner: Arlo

Arlo’s monitoring plan is more comprehensive. It doesn’t just monitor your security system, but it also watches over you and your family members. Driving? In case of a crash, the Arlo app will automatically alert the emergency response. Walking alone? Open the app and activate the emergency button to call for help. Of course, all these features come with standard 24/7 professional monitoring, so you can stay safe and secure at all times.

Emergency Connections / Response Times

SimpliSafe — SimpliSafe offers wireless, cellular-based home security systems. The system communicates with cell towers to ensure a fast and reliable connection and response. Video-verified alarms on the Core plan and above speed up emergency response times. No landline is required, and cellular systems like SimpliSafe are superior to landline-based systems.

With the Core monitoring plan, agents can use the two-way talk on your Smart Alarm Wireless Indoor Camera to fully assess a situation and dispatch the appropriate authorities immediately. Agents get trained on de-escalating situations to prioritize your safety. This feature extends to the outdoor camera on the Pro and Pro Plus plans.

Arlo — Arlo cameras and the Arlo security system uses Wi-Fi, but with the pro monitoring plan, the system will gain cellular backup, much like SimpliSafe.

Emergency Connections Category Winner: SimpliSafe

With SimpliSafe, you can guarantee fast response times when you need it most. The company claims a dispatch response time of 9 seconds, but most users receive a call between 15-45 seconds on average. Video-verified alarms ensure the appropriate emergency personnel arrive on the scene.

Camera Quality

SimpliSafe — Unlike Arlo, SimpliSafe’s camera options are limited to an indoor camera, outdoor camera, and video doorbell. All these cameras feature a 1080p HD resolution along with night vision, a decent viewing angle, and zoom.

The Smart Alarm indoor camera and the outdoor camera are the cream of the crop, because they’re battery-powered and therefore completely free of wires. SimpliSafe’s video doorbell, though, has to be hardwired to a doorbell terminal.

Arlo — Arlo delivers the total surveillance package with indoor and outdoor cameras. The cameras are built to last, and are designed to keep “Every Angle Covered,” as the tagline goes. The cameras are 100% wireless and offer easy installation (which we’ll cover shortly). Arlo security cameras also boast a sleek design, with a black and white color scheme, and loads of features to keep watch over your property.

Camera Quality Winner: Arlo

If you’re after a camera-based system, Arlo is your best bet. SimpliSafe’s video capabilities are severely limited, whereas Arlo offers video quality with up to 4K HD resolution and a long list of smart features.

Home Automation

SimpliSafe — Here’s another element of modern systems that SimpliSafe simply doesn’t deliver. While the home security systems do integrate with Alexa, Google Home, and Nest, you only get basic voice control and nothing more. If you’re looking to create or improve upon a smart home ecosystem, SimpliSafe is definitely not the system for you.

Arlo — The Arlo SmartHub allows users to tap into third-party home automation platforms. Arlo also offers something called Ultra 4k Surveillance which is a 3-in-1 surveillance, security, and automation solution. Control smart lights, remotely lock and unlock doors, and much more. Users will also enjoy access to voice control, as Arlo is compatible with Alexa and Google Assistant. All in all, Arlo offers a surprising range of smart home capabilities.

Home Automation Category Winner: Arlo

Arlo Technologies is actually a home automation company that happens to make home security cameras. So it’s easy to see why they excel in this category. On the other hand, SimpliSafe falls abysmally short when it comes to smart home automation.

Ease of Installation

SimpliSafe — The name says it all. These home security systems are up-and-running in just minutes from unboxing. It comes pre-configured from the factory, and only requires a few simple steps to setup. That’s the beauty of DIY. SimpliSafe truly shines when it comes to ease of installation.

Arlo — Much like SimpliSafe, Arlo installation and setup is a cinch. The cameras can be mounted almost anywhere — whether it be walls, roofs, ceilings, and other places. Just set aside 10-30 minutes and you’ll be in business with quality home surveillance.

Ease of Installation Category Winner: Tie

SimpliSafe and Arlo are both simple to set up. You don’t need any handy skills, and you don’t need to drill into walls. There are no wires to get in your way and you risk having criminals snip to bypass your system. If you’re looking for easy installation, you can’t go wrong with either brand.

Customer Service

SimpliSafe — SimpliSafe maintains a solid A+ BBB rating. And from what we’ve seen, most customers are happy with the service. However, some express disapproval of longer than average wait times and limited service hours. Overall, SimpliSafe makes the grade when it comes to customer service.

Arlo — You can find help via the Arlo online community of knowledgeable techies. You can also access an FAQ resource page; their support center is chock-full of videos and articles. And if you want more personalized help, hop on Arlo’s live chat and ask away. Finally, even Arlo’s base package includes 90 days of phone support on-the-house.

Customer Service Category Winner: Arlo

While SimpliSafe just ‘makes the grade’, Arlo goes the extra mile to ensure a stellar customer service experience. The company lays out several avenues for customers who have questions, comments, or concerns.

Contracts 

SimpliSafe — SimpliSafe systems are 100% contract fee. No contracts mean you can cancel at any time without penalty. This month-to-month service is attractive to most customers, especially renters. Packages start at $249.96 for equipment with financing options through Affirm. Finally, the systems include a 2-month money-back guarantee.

Arlo — Arlo also offers month-to-month, no-contract video storage plans and professional monitoring.

Contracts Category Winner: Tie

Both companies offer month-to-month home security. This gives you the flexibility you need if (or when!) you realize the system isn’t for you. Also, if you’re moving into a different living situation or simply can’t afford it, having a no-contract home security system pays off in dividends.

Cost and Value

SimpliSafe — If you value simplicity and can do without the advanced features offered by companies like Vivint, Frontpoint, and ADT, then SimpliSafe is your home security system. A basic equipment package and 24/7 professional monitoring can be yours for just $249.96 upfront, and $21.99 per month. That’s one of the lowest prices in the industry, and an incredible value.

Arlo — With the new Arlo security system, Arlo widens its scope of protection. The most special thing about the system is the All-In-One sensor, which at $29.99 per piece, can have up to eight different detection abilities. Place one under your sink and enable temperature and water detection, and place one on your window and enable opening and motion detection. Plus, at $25 per month for monitoring, it’s a competitive system in terms of value.

Cost and Value Category Winner: SimpliSafe

With SimpliSafe, you can safeguard your home with a complete DIY set up starting in the mid $200’s. If you’re willing to spring for the premium packages and add-ons, you can customize your system to your heart’s content. Overall, SimpliSafe delivers tremendous value for the equipment and service you get. This is a go-to system for those who desire fast setup, no contracts, and basic (but solid) home security.

By now, you should know these two home security solutions inside and out. They each serve a slightly different purpose when it comes to home protection, and both help to secure your home from break-ins and theft. But there can only be one winner. See below for an at-a-glance breakdown of the category winners.

• Age and Influence: Winner – SimpliSafe
• Features and Technology: Winner – SimpliSafe
• Monitoring Options: Winner – Arlo
• Emergency Connections: Winner – SimpliSafe
• Camera Quality: Winner – Arlo
• Home Automation: Winner – Arlo
• Ease of Installation: Winner – Tie
• Customer Service: Winner – Arlo
• Contracts: Winner – Tie
• Cost and Value: Winner – SimpliSafe

Overall Winner – SimpliSafe

The Bottom Line

SimpliSafe and Arlo are two up-and-coming DIY home security systems. But they really are complete opposites. SimpliSafe offers total home protection with door and window sensors, motion detectors, etc. And Arlo is more heavily-focused on video security, but we might see a shift depending on how well the market receives its sensor-based system.

For now, SimpliSafe is the better option. Go with SimpliSafe if you want easy DIY setup and basic home security. It really is a lean, nimble, and incredibly affordable home security setup. With SimpliSafe, you can protect your home and family with 24/7 professional monitoring for as low as $21.99 per month. Or better yet, purchase the equipment and ‘self-monitor’ your home and don’t pay a dime monthly. You can add more security with video-verified alarms with active guard protection for $10 more per month which we think is great value.

Or choose Arlo if you want quality video surveillance inside and outside your home. This can be pricey, but Arlo makes quality products built to last. Also, you’ll enjoy a growing list of home automation capabilities and features with Arlo. And if you can forego the fancy video storage options, you’ll be paying as little as $7.99 monthly. That’s a deal in our book.