Identity Guard Privacy Report

Privacy Rating
7.4
/10
Identity Guard

Identity Guard logs an excessive amount of customer data such as their social media and location information. It also shares this information with third parties. However, Identity Guard obtained points for its encryption methods, regular software updates, and mandatory passwords.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? On mobile app, but not on browser
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? customersupport@identityguard.com
Bug bounty program? No

Privacy Policy

Link https://www.identityguard.com/legal/privacy-policy
Specific to device? No
Readable? Yes
What data they log Name, mailing address, email address, phone number, social security number, birthday, payment information, location information, credit reports, information from social media accounts, like Facebook friends, city specified you live in, content of posts and comments and cookies.
What data they don’t log n/a
Can you delete your data? No
Third-party sharing policies Yes, Identity Guard shares information with third parties.

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app Yes

Parental Controls

Are there parental controls? Under family plan, can get alerts about child’s information on the dark web

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a