Kangaroo Privacy Report
Kangaroo gains a lot of points for not logging customer’s audio or video recordings, but they turn around and lose those points for collecting a ton of information about their customers — including sensitive items like geographic location, number of people in household, and digital data about how, where, and why their site was accessed.
Kangaroo also sells this information to third parties, which we aren’t huge fans of. We wouldn’t say any of these drawbacks are fireable offenses, but they do raise some red flags.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | No |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | |
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Bug bounty program? | No |
Privacy Policy
Link | Privacy Policy |
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Specific to device? | No |
Readable? | Yes |
What data they log | Name, address, billing address, shipping address, email address, telephone number, geolocation and GPS coordinates, number of children and adults living in location where alarm will be installed, whether the location is a home, apartment, or business, name and telephone number for responsible parties that customer would like contacted in case of an emergency, alarm activity, IP address, browser type, computer or device type, unique device identifiers for mobile devices or tablets, operating system version, the directing website, time and date of using, accessing or otherwise interacting with our site, pages of the site that customer views and Internet Service Provider information. |
What data they don’t log | Not applicable |
Can you delete your data? | Yes |
Third-party sharing policies | Yes |
Surveillance
Log camera device/ app footage | No |
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Log microphone device/ app | No |
Location tracking device/ app | Yes |
Parental Controls
Available? | No |
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Company History
History of Breaches or Security Issues? | No |
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Action Taken? | Not applicable |
Additional Security Features
Privacy Shutter | No |
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Privacy Zone | No |