Ivacy VPN Review
Torrent and watch Netflix with Ivacy VPN.
Sometimes it’s better to not be the biggest fish in the sea. Having the most users could make you a prime target for hackers, like recently when NordVPN had a server breach. So from one perspective, lesser-known VPNs could be more secure than the ones you see advertised all over the web. Now don’t get me wrong; I’m not calling Ivacy VPN a little fish in the VPN sea (they have over 1,000 servers in more than 100 locations), but they are lesser-known than heavy hitters like ExpressVPN and NordVPN. I will say after reviewing as many VPNs as I have, server numbers are only a part of the picture. That’s why I’m going to get my hands dirty and test Ivacy VPN from top to bottom.
This Ivacy VPN review will go over its features, its performance in the real world, subscription information, customer support, and the Ivacy VPN applications for various devices. Next, I’ll compare it to ExpressVPN, one of the most popular VPNs out there. Finally, we’ll consolidate all this info into a small package so you can decide for yourself if Ivacy VPN is the right choice for you. Let’s get to it!
Ivacy VPN Pros and Cons
Before I get into the specifics, let me give you a preview of Ivacy VPN’s strengths and weaknesses.
What We Like
- Can access Netflix: In my experience, Ivacy VPN worked perfectly with Netflix and other video streaming websites.
- Affordability: With a long-term commitment, the price of Ivacy VPN is just about as good as it gets.
What We Don’t Like
- Mac app is lacking: The only protocol option you have is IKEv1 (which is not recommended by security professionals) and there is no kill switch on Macs.
- Mixed reviews for customer support: Although I had a good customer support experience, others had less than ideal interactions.
OK, let’s dig a little deeper!
About Ivacy VPN
Like I mentioned previously, Ivacy VPN is based out of Singapore. Singapore is not a member of Five Eyes, Nine Eyes, or Fourteen Eyes surveillance jurisdictions. Time to celebrate, right? Well, not so fast. Thanks to Edward Snowden, we know that Singapore helps the US and their Five Eyes partners (UK, New Zealand, Australia, and Canada) conduct surveillance. VPNs do provide an extra level of protection though and, in reality, this shouldn’t be an issue because Ivacy VPN has a genuinely strict no data logging policy. Regardless it’s better to be informed.
In terms of coverage, Ivacy VPN has over 1,000 servers in more than 100 locations. While they aren’t breaking any VPN record with these numbers, I don’t consider this a drawback. The reason that server numbers are important for VPNs is because your proximity to the server you’re connected to will affect your Internet speed. This is why if you want the fastest VPN speeds, you should normally try to connect with the servers closest to you.
Ivacy VPN Features
These Ivacy VPN features work on any type of internet connection, whether that is a Wi-Fi connection, or an LTE, 4G, or 3G connection from a mobile data carrier.
Will Ivacy VPN Log My Data?
- Online browsing activities
- Connection logs
- VPN IPs assigned
- Original IP addresses
- Browsing history
- Outgoing traffic
- Connection times
- Data you have accessed, and/or
- DNS queries generated by your end.
There is some basic information that Ivacy VPN, like other VPNs, needs in order to provide their service. So Ivacy VPN only logs the following data:
- Email address
- Payment method.
I like how you could stay completely anonymous if you wanted to, because of the many different payment methods they offer. You can pay by cryptocurrency, credit card, PayPal, BitPay, AliPay, and many more.
Does Ivacy VPN Have A Kill Switch?
A kill switch, or network lock feature, will automatically cut your internet access if your VPN connection is momentarily lost. So why do I recommend choosing a VPN with a kill switch? Because otherwise, your privacy could be compromised. Without a kill switch, a server resetting or momentary internet loss could cause your public IP address to be leaked. Now, that’s not always the end of the world, but if you have a reason to use a VPN, a kill switch is going to help protect your privacy. Unfortunately, Ivacy VPN only offers a kill switch for Windows and Android, so if you’re in the Apple ecosystem, I can’t recommend it.
What Kind of Tunneling does Ivacy VPN Offer?
I’m also a big fan of split tunneling, so I’m happy to say that Ivacy VPN has split tunneling on Windows and Android. Split tunneling is a feature that creates two tunnels: one encrypted by the VPN and one connected directly to your Internet Service Provider. This way, you can choose which traffic you want to be encrypted by your VPN, a great way to lower bandwidth.
Can I Use Netflix with Ivacy VPN?
Watching Netflix, one of the most popular reasons people get a VPN, is a feature that can be surprisingly difficult to find. If you’ve tried using Netflix on a VPN that lacks this ability, then you’ll be familiar with the dreaded “Whoops, something went wrong…” page. I’m happy to report that Ivacy VPN will let you watch Netflix. This is great for getting around Netflix’s geographical restriction or just seeing what those people over the pond are watching on their version of Netflix. And last but not least, you can also torrent files with Ivacy VPN.
Ivacy VPN Encryption
You can think of encryption like a lock. The security of your data is analogous to how hard that lock is to open. Some locks (encryption methods) are harder to pick (decrypt) than others. The level of encryption you get with Ivacy VPN depends on which VPN protocol you choose, ranging from zero encryption to 256-bit encryption. 256-bit Advanced Encryption Standard, otherwise known as 256-AES, is modern and widely-used, the industry standard. But first, let’s get into the VPN protocols.
Ivacy VPN Protocols
Internet protocols determine how data packets are dispatched across a network, determining the security of a VPN service and how fast it will be. Some protocols sacrifice security for speed, and vice versa. I like that Ivacy VPN makes it easy for users to switch between protocols depending on whether they prioritize speed or security.
So which protocols can you choose from? On Windows, you can have your pick between OpenVPN (UDP), OpenVPN (TCP), L2TP/IPsec, and IKEv2 protocols. On iOS, you can choose between IKEv2 and IPsec. On Mac, the only available protocol is IKEv1. This protocol is outdated (see below for version 2, IKEv2) and generally considered to be insecure. I’m content with the security of protocols used for every device except Macs.
OpenVPN is sometimes considered the gold standard of VPN software. Why? Because it offers a great combination of speed, security, and performance. This protocol is open source and supported by a community that improves the code all the time to keep surveillance agencies from tampering with VPN services. OpenVPN is an option with Ivacy VPN, but you have to install it manually.
The Layer 2 Tunneling Protocol works with IPsec to create a very secure VPN client. While the L2TP creates the tunnel itself, IPSec handles the encryption and channel security. It also makes sure that the data’s integrity hasn’t been compromised.
Internet Key Exchange version 2 is a widely used VPN protocol that automatically re-establishes your connection with your VPN after you’re disconnected from the Internet. This comes in handy when you would like to switch between Wi-Fi and mobile hotspots, which happens all the time when you’re on a mobile phone.
UDP, or User Datagram Protocol, sends messages called datagrams that don’t require virtual circuits to transfer data. The advantage of UDP is that it requires lower bandwidth, resulting in less delay. Its disadvantage is that some packets may be lost or out of order.
Transmission Control Protocol is made up of seven layers that transport data and make sure it gets to the right place by breaking it into smaller packets. It’s an excellent combination with UDP, as it can make sure the data is put back together in the right order.
Ivacy VPN is also compatible with TOR if you really want to even more anonymous on the web.
Testing Ivacy VPN
If your brain is hurting after all that VPN protocol technical jargon, you’re not alone. So let’s take a look now at the other, simpler piece of the puzzle: Is Ivacy VPN fast? And will it leak my IP address? I’m running speed and leak tests to find out.
Whichever VPN you choose, you’ll have to accept the fact that your internet speed will decrease. (Although there are some cases where your ISP is throttling you, in which a VPN could increase your internet speed.) But typically, the extra protection from VPN security protocols comes at a price. As I mentioned when covering the VPN protocols above, whichever VPN protocol you choose will affect your internet speed. I’m testing Ivacy VPN on its default protocol IKEv2 in Windows and the only protocol offered, IKEv1, on my Mac. If you opt for the more secure OpenVPN protocol, you may get different results.
Keep in mind that internet speed is determined by many factors – the time of day, location, internet service provider, software, hardware, VPN server distance, and of course, the VPN service provider. I’m testing Ivacy VPN in Poland on a Macbook Pro running Mac OS Mojave and my trusty Lenovo ThinkPad T430 running Windows 10 Pro.
First, I measured the difference in download speed in megabits per second. As you can see from the above picture, Ivacy VPN decreased my download speeds more on my Mac than on my Windows computers, which the Mac’s download slowed down by about 71% and Windows at about 58%. These are big decreases in speed (and worse than some of Ivacy VPNs competitors for sure), but my internet still stayed fast enough to watch Netflix without buffering, so I will give Ivacy VPN a pass.
Next, I tested the difference in upload speeds with and without the VPN. This time, Ivacy VPN performed better on the Mac with only a decrease of about 5% compared to 29% on the Windows computer.
Finally, I tested the ping, or latency in milliseconds. For this category, the Mac computer actually performed better than the Windows, but not by much, as you can see. Overall, I can conclude that Ivacy VPN slowed down my Mac and my Windows computer, but my internet speed was still fast enough to stream so I’m alright with the loss in speed.
DNS Leak Test
DNS leak tests are important to do because a device might either send DNS traffic outside of the VPN’s tunnel, or it might use the VPN tunnel but connect to a third-party server. Luckily for us, Ivacy VPN offers DNS leak protection. They have an option in their settings called “IP/DNS Leak Protection”, although the default is for it to be unchecked, strangely.
As you can see above, the IP address detected from my connection is French. Since I’m not eating a baguette while I write this, that means my real IP address wasn’t leaked. To cut to the chase, Ivacy VPN passes DNS leak tests, although I’m a bit surprised that this isn’t the default setting.
WebRTC Leak Test
Are you going to use your VPN with a web browser like Chrome, Firefox, Microsoft Edge, or Opera? Then something known as a WebRTC leak may be leaking your IP address. WebRTC, otherwise known as Web Real-Time Communication Test, is a collection of standardized technologies that allows web browsers to communicate directly with each other rather than going through an intermediate server. WebRTC allows for faster speeds for video chat, live streaming, and file transfers. Wait, so what’s bad about that?
Well, the way WebRTC was created, any two devices that are communicating with WebRTC need to know each other’s private IP addresses. So theoretically, websites or third party trackers could use WebRTC to detect your private IP address, which could defeat the point of having a VPN in the first place. After thorough testing, I found that Ivacy VPN protected me from WebRTC leaks.
Ivacy VPN Subscriptions
So is Ivacy VPN going to burn a hole in your wallet? Actually, this is Ivacy VPN’s time to shine. They are one of the most affordable VPNs out there.
You can choose from either one month, one year, or two-year billing. Like with most subscription models, the monthly price gets lower as your commitment term increases. If you do decide to make the commitment, Ivacy VPN offers a 30-day money-back guarantee so that if you change your mind, you’ll get your money back. However, please note that the guarantee is only seven days for month-long memberships and that you won’t get a refund if you pay with cryptocurrency.
It might be a good idea to try the service for a month before investing in a lower cost, longer-term plan. They do run limited-time sales from time to time so click on the coupon below to see if they have one currently.
With any subscription, you’ll be able to switch between an unlimited number of servers and connect up to five devices simultaneously. While this isn’t as many as some VPNs out there that let you have twelve, or even an unlimited number of devices connected simultaneously, five should be enough for most users.
You can manually configure Ivacy VPN on just about any device. The list includes Linux, game systems (like Xbox One and Playstation 4), routers, smart TVs, and Blackberry. Ivacy even has instructions on their website for how to use their VPN on Apple TVs.
If you prefer connecting through your browser, you’ll be able to enter an Ivacy VPN network using their Chrome and Firefox browser extensions.
Ivacy VPN Customer Support
Whenever computers are involved, technical problems inevitably seem to arise. With VPNs, the number of things that can go wrong is astronomical: servers can go down, IP addresses can become blocked, and any number of computer/Internet settings could need adjustment. Good customer service really makes a difference when you’re in one of these frustrating situations. Let’s see what kind of customer support Ivacy VPN has.
Conveniently, Ivacy VPN has 24/7 customer support through live chat and email. I was half expecting a VPN this affordable would have cut corners on their customer support, so apologies for doubting you, Ivacy VPN. Personally, my preferred form of contacting support is live chat because it’s faster than phone and email most of the time. However, if you’re one of those users who prefers phone support, you’re out of luck. Okay, so we know how you can reach customer support if you need them— but how do users rate their customer experience with Ivacy VPN?
Customer Support Ratings
If you are buying Ivacy VPN through Amazon, you’ll see that they have an overall customer rating of 3.2 from over 80 customer reviews. The reviews were mixed, with around 40% giving a perfect five stars and around 30% giving Ivacy VPN the lowest one-star rating. Next, I looked at the reviews that mentioned customer support specifically, I found that 66% of them were negative. One user mentioned submitting a support ticket and never hearing a response. Yikes. Overall, I would say that users have a mixed experience when it comes to Ivacy VPN’s helpful customer support. I will say that my own experience with customer support was positive. I used their live chat service to ask questions for this article, and I had detailed answers in minutes.
The Ivacy VPN App
Of course, most of your interactions with Ivacy VPN will be through their apps. So let’s take a look at them— what devices are compatible, the user experience they offer, and what kind of functionality they have.
Ivacy VPN has apps for Windows, Mac, iOS, and Android. Ivacy VPN focuses their app’s user experience around why you are using a VPN in the first place. In every app, you can choose to connect for “Streaming”, “Secure Downloading”, or “Unblocking”. In “Streaming”, you can select options like “Amazon Prime US” or “BBC (UK)” and Ivacy VPN will find the best server for streaming in that country and redirect you to the streaming website. For users new to VPNs and unsure about their potential, I think this feature will be really convenient. The latter two features, “Secure Downloading” and “Unblocking”, let you choose a country to get around government censorship or to hide your IP address so you can download content.
Overall, people are happy with Ivacy VPN’s apps. The iOS app has an impressive 4.5 rating from the Apple store and the Android app has a solid 4.2 rating from the Google Play store. One recent Japanese Android user かみたきはるみ wrote this in a five-star review:
“The smart purpose selection feature makes it easier to connect to a VPN server.”
Ivacy VPN Vs. ExpressVPN
ExpressVPN is a popular VPN with a lot of similarities to Ivacy VPN. While Ivacy VPN has over 1,000 servers in 100 locations, ExpressVPN has around twice that with more than 2,000 servers in more than 150 locations. Fortunately, neither Ivacy VPN or ExpressVPN is part of an international surveillance alliance like Five Eyes, and both are based out of countries known to have strong privacy laws (Singapore and the British Virgin Islands, respectively).
Both VPNs have adequate privacy policies proving their no data logging claims. Only ExpressVPN has a kill switch on Mac and iOS, a feature I believe to be essential. You should be able to stream from Netflix and torrent files with both VPNs. Both VPNs have split tunneling, so you can access a private and a public network simultaneously, except on Macs and iOS for Ivacy VPN.
In terms of IP addresses, Ivacy VPN and ExpressVPN both offer anonymous IP addresses that are shared with other users, making it hard to trace the activity to a certain user. If you are looking to have your own dedicated IP address, then only Ivacy VPN offers that, with an additional monthly fee. This could be useful if you want a VPN for business purposes.
Now that we’ve gone over how ExpressVPN and Ivacy VPN’s features compare, let’s talk about which is faster. ExpressVPN proved to be faster on both my Mac and Windows computers, although Ivacy VPN remained fast enough for me to download big files quickly and to watch Netflix in HD without buffering problems. Since both ExpressVPN and Ivacy VPN offer free trials, if I were you, I would test both and see which is faster on your network. Overall, these are both top choices for VPNs, but I’d recommend ExpressVPN over Ivacy VPN. I mainly use a Mac, so lack of a kill switch and using a weaker IKEv1 protocol was too much for me, even though Ivacy VPN is significantly cheaper.
Recap of Ivacy VPN
Overall, I would recommend Ivacy VPN as a good option for Windows users, but not to Mac users. The subscriptions are low in price and for Windows, it has all the features I’m looking for like a kill switch and Netflix access. If you want to dive deeper into costs, read about Ivacy’s prices. But since everyone has different priorities, I’ll break it down even further.
Ivacy VPN might be the VPN for you if you’d like:
- No logging: All of your personal data, like your IP addresses, browsing history, traffic, etc. are encrypted and not stored.
- Split tunneling on Windows: You’ll be able to access public and private networks simultaneously (fun fact: Ivacy VPN says they pioneered split tunneling).
- Good app ratings: Both Android and iPhone users gave the Ivacy VPN app at least four stars.
- Affordability: Ivacy VPN is just about as affordable as a VPN gets. If you can commit to three or five years, the price goes as low as $1.33 per month.
On the other hand, you might want to avoid Ivacy VPN if you can’t stand:
- Data retention laws: Singapore (where Ivacy VPN is based) is not a member of Five Eyes, but they have been revealed as a Five Eyes spying partner. However, this shouldn’t be an issue because the company doesn’t log your web traffic.
- Mac app is lacking: The only protocol option on Macs is IKEv1, known to be insecure, on its own. On top of that, there is no kill switch on Macs.
- Mixed reviews for customer support: Users had mixed feelings on Ivacy VPN’s customer support.
- Is Ivacy VPN safe?
Yes, Ivacy VPN has a no data logging policy, so you can feel comfortable that your privacy is being protected.
- Is Ivacy VPN free?
You can sign up for a free seven day trial of Ivacy VPN, but after that you will have to pay between $2 and $10 for a monthly subscription.
- How do I use Ivacy VPN?
After signing up for a free trial or a paid payment plan, you can install the Ivacy VPN app for Mac, Windows, Android, or iOS.
- Does Ivacy VPN work with Netflix?
As of now, Ivacy VPN works with Netflix. This is great for getting around Netflix’s geographical restriction like when you’re traveling abroad.