Cove Privacy Report

Privacy Rating
6.6
/10
Cove-Smart-Home-Security  - Product Header Image

Cove has no history of security breaches or surveillance, but it lost points for its privacy policy. The company logs users’ IP addresses, device types, browser information, and geographic location (country only). That being said, it doesn’t share this information with third parties, unlike many other smart security companies.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? No
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? Fill out a ticket
Bug bounty program? No

Privacy Policy

Link https://www.withcove.com/legals/privacy-policy
Specific to device? No
Readable? Yes
What data they log Items purchased from site, payment information, name, address, email address, telephone number, date of birth, username, password, videos submitted for diagnostic testing, IP address, cookies, user preferences, device type, browser information, geographic location (country only), preferred language.
What data they don’t log n/a
Can you delete your data? No, but can delete information of anyone under 18
Third-party sharing policies Do not share info with third parties

Surveillance

Log camera device/app footage No
Log microphone device/ app n/a
Location tracking device/app Tracks country

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? No