Cove Privacy Report

Cove has no history of security breaches or surveillance, but it lost points for its privacy policy. The company logs users’ IP addresses, device types, browser information, and geographic location (country only). That being said, it doesn’t share this information with third parties, unlike many other smart security companies.
Encryption
In Transit | Yes |
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At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
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Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
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Two-Factor authentication? | No |
Multi-Factor authentication? | Yes |
Vulnerability Management
Point of contact for reporting vulnerabilities? | Fill out a ticket |
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Bug bounty program? | No |
Privacy Policy
Link | https://www.withcove.com/legals/privacy-policy |
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Specific to device? | No |
Readable? | Yes |
What data they log | Items purchased from site, payment information, name, address, email address, telephone number, date of birth, username, password, videos submitted for diagnostic testing, IP address, cookies, user preferences, device type, browser information, geographic location (country only), preferred language. |
What data they don’t log | n/a |
Can you delete your data? | No, but can delete information of anyone under 18 |
Third-party sharing policies | Do not share info with third parties |
Surveillance
Log camera device/app footage | No |
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Log microphone device/ app | n/a |
Location tracking device/app | Tracks country |
Parental Controls
Are there parental controls? | No |
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Company History
Any security breaches/ surveillance issues in past? | No |
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Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |
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