CyberGhost Privacy Report
While the Cyberghost VPN doesn’t collect users’ web activity or IP addresses, its website logs users’ IP addresses and locations plus anonymized data such as browser type, operating system version, etc. Third parties track this data, so even though the VPN itself uses secure encryption methods, the website isn’t ideal for privacy.
Encryption
| In Transit | Yes |
|---|---|
| At rest? | Yes |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | No |
|---|---|
| Product available to use during updates? | No |
Passwords
| Mandatory password? | Yes |
|---|---|
| Two-Factor authentication? | Yes, with passcamp |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | No |
|---|---|
| Bug bounty program? | No |
Privacy Policy
| Link | https://www.cyberghostvpn.com/en_US/privacypolicy |
|---|---|
| Specific to device? | No |
| Readable? | Yes |
| What data they log | When registering through our Website you will be requested to provide your name, address, e-mail address, username and payment information, data relating (i) to Website usage information, such as IP address (captured and stored in an anonymized format), approximate location (country only), (ii) transaction information, items purchased, the price paid, billing method, partial credit card information, chargeback requests, cancelled orders. Anonymous data: Non-personal Data including without limitation, data relating to the browser you are using, mobile/desktop device, general properties and metadata, OS version, preferred language, the date and time of your visit, battery charge, screen resolution, Google Advertising ID, Gyro-sensor data, screen size, Connectivity (WLAN), Mobile service provider, the referring website and your preferences in our Websites during your visit. |
| What data they don’t log | Traffic data such as browsing history, traffic destination, data content, and search preferences, connection logs, IP address, connection timestamp or session duration, any kind of online activity done by you inside the CyberGhost VPN. |
| Can you delete your data? | No |
| Third-party sharing policies | Allow third-party behavioral tracking |
Surveillance
| Log camera device/app footage | n/a |
|---|---|
| Log microphone device/app | n/a |
| Location tracking device/app | No |
Parental Controls
| Are there parental controls? | No |
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Company History
| Any security breaches/surveillance issues in past? | No |
|---|---|
| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | n/a |
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