Even though Norton Antivirus keeps a lot of subscriber information including mobile device data, website usage, and browser type, encryption is only available when paired with the Norton VPN. Antivirus software should have built-in end-to-end encryption, so this detracted from the company’s score. However, Norton hasn’t had any past security breaches, and users can protect their accounts with two-factor authentication.
Encryption
| In Transit |
Must get Norton VPN |
| At rest? |
Must get Norton VPN |
| All network communications and capabilities? |
Must get Norton VPN |
Security Updates
| Automatic, regular software/ firmware updates? |
No |
| Product available to use during updates? |
No |
Passwords
| Mandatory password? |
Yes |
| Two-Factor authentication? |
Yes |
| Multi-Factor authentication? |
No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? |
Submit a ticket, but need account to do so |
| Bug bounty program? |
No |
Privacy Policy
| Link |
https://www.nortonlifelock.com/us/en/privacy/global-privacy-statement/ |
| Specific to device? |
No |
| Readable? |
Yes |
| What data they log |
Subscriber information, mobile device data, aggregate bandwidth usage, use of websites, browser type, IP address, operating system |
| What data they don’t log |
n/a |
| Can you delete your data? |
Yes |
| Third-party sharing policies |
Shares information with third parties. |
Surveillance
| Log camera device/ app footage |
n/a |
| Log microphone device/ app |
n/a |
| Location tracking device/ app |
Yes |
Parental Controls
| Are there parental controls? |
Norton Family lets you block apps and sites you don’t want kids to see, implement safe search terms, schedule screen time, and get reports about what your kid is doing online. |
Company History
| Any security breaches/ surveillance issues in past? |
No |
| Did they do anything to fix it? |
n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? |
n/a |
