TunnelBear Privacy Report
Encryption
| In Transit | Yes |
| At rest? | Yes |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | No |
| Product available to use during updates? | No |
Passwords
| Mandatory password? | Yes |
| Two-Factor authentication? | Yes |
| Multi-Factor authentication? | No |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | Fill out a support ticket |
| Bug bounty program? | No |
Privacy Policy
| Link | https://www.tunnelbear.com/privacy-policy |
| Specific to device? | No |
| Readable? | Yes |
| What data they log | Payment info, email, browser version, total data used in a month |
| What data they don’t log | IP addresses, DNS queries, information about the applications, services or websites users use while connected to the service. |
| Can you delete your data? | Yes |
| Third-party sharing policies | Shares with third parties that support for payment and email distribution |
Surveillance
| Log camera device/ app footage | n/a |
| Log microphone device/ app | n/a |
| Location tracking device/ app | No |
Parental Controls
| Are there parental controls? | No |
Company History
| Any security breaches/ surveillance issues in past? | No |
| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | n/a |