IDShield Identity Theft Protection

Our digital security experts tested out IDShield to make sure it was up to the task of protecting us from identity theft.

  • Access to licensed Private Investigators
  • Credit freeze and fraud alert features
  • Up to $1 million in ID theft restoration 
Page Contents

When it comes to identity monitoring services, they can be a bit hard to tell apart, so pricing was a huge factor in our purchasing decision. IDShield, a product of the legal company LegalShield, definitely impressed us when it came to their actual service, but if the price wasn’t right, none of that would have mattered. On this page, we’ll discuss IDShield’s pricing, how it compares to competitors on the market, and whether or not it’s worth it.

IDShield Dashboard
IDShield Dashboard

IDShield Subscription Options

IDShield definitely made it as simple as possible for us when it came to pricing, with plans for individuals and families, i.e two adults and up to 10 children. With both individual and family plans, we had two plans to choose from; one which just covered credit monitoring from Transunion, and one that covered credit monitoring from all three bureaus, tacking on Equifax and Experian.

IDShield IndividualIDShield Three Bureau IndividualIDShield FamilyIDShield Three Bureau Family
Maximum Number of UsersOneOneTwo adults, 10 childrenTwo adults, 10 children
Credit Bureaus MonitoredTransunionTransunion, Equifax, ExperianTransunionTransunion, Equifax, Experian
Monthly Cost$12.95$17.95$25.95$32.95

For an individual with monitoring from Transunion alone, the price was only $12.95 a month, or $25.95 a month for a family. These prices are super reasonable, especially for a family; compare that to if you had to buy individual subscriptions for 12 people, the family plan could save $129.45 a month.

Tip: We recommend signing up for credit monitoring from all three credit bureaus for the most comprehensive coverage; it’s worth the extra $5 a month for an individual.

Something that disappointed us a bit was the fact that IDShield didn’t provide discounted options if we signed up for a year, two years or three years, something that many other identity monitoring companies do. However, given their affordable prices, we think that IDShield is right where it should be when it comes to costs. And when we consider the fact that the average victim of identity theft pays $290 out of pocket and spends 16 hours resolving their identity,1 IDShield could’ve actually paid for itself in the event that our identities were stolen.

Favorite Features

If you haven’t read our IDShield review, after testing it out for ourselves, we definitely think it’s a worthwhile investment in terms of features. Here’s what makes IDShield worth the money, in our opinion:

  • Affordability: An individual plan with credit monitoring from Transunion costs only $12.95 a month, or $5 more per month with monitoring from all three bureaus.
  • Comprehensive identity monitoring: IDShield covered everything from our Social Security numbers to the local sex offender registry, making sure our credentials weren’t found where they shouldn’t be.
  • Free trial: IDShield gave us a 30 day free trial, which is included on all of their subscription options.
  • Solid privacy policy: IDShield kept as little of our information as necessary, even allowing us to use Touch ID to log on to their mobile app for additional security.
  • Identity theft insurance: Even the most comprehensive monitoring can’t prevent identity theft 100%, so if our identities were stolen, we could’ve gotten up to a million dollars back in reimbursement costs, the industry standard.

What Does IDShield Cover?

We’ve talked a lot about dollars and cents, but we also want to share exactly what we got with a subscription from IDShield in terms of monitoring and coverage as well as how that compares with other top identity monitoring services.

  • Credit scores and reports: While the lower-tier level only gave us credit scores and reports from TransUnion, the upper-tier plan gave us credit scores and reports from all three bureaus, TransUnion, Equifax and Experian. This was the only thing that differed between the subscriptions aside from anti-bullying protection; the rest of the features were provided on all plans.
IDShield Credit Check
IDShield Credit Check
  • Social media: IDShield scanned our social media accounts (specifically Facebook, LinkedIn, Twitter and Instagram) for any information that could be damaging to our reputations.
  • Sex offender registries: Of course, we want to know if we turned up on a sex offender registry, which IDShield monitored, but they also told us exactly who was living in our neighborhood, which helped us to stay safe offline as well.
IDShield Sex Offender Monitoring
IDShield Sex Offender Monitoring
  • Address changes: While we always report to the U.S.P.S if we move and need a change of address, IDShield monitors this database constantly, making sure our credentials don’t come up when they shouldn’t so that we keep receiving our mail and packages.
  • Telecom: In the same vein, IDShield also made sure our phone number wasn’t being directed to another, monitoring over 1.5 billion phone records.
  • Dark web: Most identity monitoring services including IDShield scan the dark web to make sure our credentials weren’t being bought and sold illegally.
IDShield Alerts
IDShield Alerts
  • Public and court records: IDShield makes sure that our data isn’t found in the United States’ 78 billion public records and 250 million court records, including our Social Security Numbers, addresses, names, and other valuable pieces of information.
  • PayDay loans: Trying to use our information to take out a quick loan? Not so fast. IDShield scanned not only PayDay loans but also online and rent-to-own loans for our information.
  • High-risk applications: IDShield monitored bank accounts for our information, making sure that only we were opening new accounts under our names.
  • Identity theft insurance: If our identities were stolen, a possibility with any identity monitoring service, we could’ve received up to $1 million in reimbursements, typical for the industry.
  • Lost wallet support: A lost wallet can be a stressful thing, but it’s even more stressful if you consider how much of your personal information it contains on top of your cash and credit cards. Fortunately, IDShield’s investigators will help us out, making sure our identities stay safe even if our wallets are lost.

These are the basic features we’d expect of any identity monitoring service, but IDShield takes it several steps further with some features we see either rarely or never:

  • Solicitation reduction: When we paid for IDShield, we saw a significant reduction in the amount of junk mail we received as well as the number of telemarketing calls we got. This is a pretty unique feature; only IdentityForce has something comparable, to our knowledge.

The More You Know: The average American gets 41 pounds of junk mail a year, half of which is never opened.2 But junk mail could also be a catalyst for identity theft if someone steals it to attain your personal information, so look for a service that reduces the amount of junk mail in your mailbox.

  • Data broker deletion: Another rare feature of IDShield is the fact that they scan websites like Whitepages for your personal information and have them delete it so it can’t be sold to advertisers.
  • Protection cyberbullying: Anti-bullying protection is only available with IDShield’s family plans. The sad fact is that 42% of children have been bullied online,3 but with IDShield, parents can learn about cyberbullying sooner and put a stop to it. Again, this feature is rare, but Identity Guard is another service we’ve tested with anti-bullying protection.
  • Reputation management: When you’re applying for a job or even dating someone new, you want to make sure that your web presence is squeaky clean. IDShield can help out with that, letting you know if there are any offensive comments or NSFW pictures that should be taken down.
  • Medical data reports: For the most protection, IDShield can even scan medical data reports for fraudulent or false information, keeping our health records in check.

Does IDShield Have A Free Trial?

IDShield offers a 30 day free trial with all of its subscriptions, which is pretty common for identity monitoring services. It’s risk-free, meaning that when we signed up for an account, we weren’t charged until 30 days later. But if we cancelled before that time came, we wouldn’t have been charged at all.

IDShield Login
IDShield Login

Cancelling IDShield

As we test out a lot of different identity monitoring services, we end up having to cancel a lot of our subscriptions, the experience of which varies greatly from company to company. But with IDShield’s free trial, it was easy to cancel without being charged at all. We could either call them directly or email them at support@legalshieldcorp.com. However, note that until we received written notice back that our cancellation went through, we were still active members, so it didn’t happen immediately.

Recap

Overall, we’re enthusiastic about IDShield as our identity theft protection, and the prices are certainly right, especially for families. Although we wish they had discounted options for longer term-lengths, we did appreciate the fact that we could easily cancel at any time without running into a cancellation fee, and the 30-day risk-free trial didn’t hurt either.

FAQs

  • Is IDShield better than LifeLock?

    In our opinion and based on our testing, IDShield is better than LifeLock. It doesn’t have much to do with the services themselves; rather, LifeLock has a history of false advertising and of not protecting customer data according to orders from the Federal Trade Commission. Given the amount of information that needs to be inputted into identity monitoring software, we think IDShield is much more trustworthy than LifeLock.

  • What is IDShield?

    IDShield is an identity monitoring service from the company LegalShield, which provides legal services. Depending on the plan, IDShield can monitor credit scores and reports from all three major credit-reporting bureaus in the United States, along with the user’s Social Security number, public records, court records, and other areas of criminal concern. IDShield was founded by Harland Stonecipher and is based in Oklahoma.

  • What does IDShield cover?

    IDShield has comprehensive coverage for identity monitoring, including credit scores and reports, Social Security numbers, the dark web, public records, court records, PayDay loans, usernames and passwords, high-risk applications, address changes filed with the United States Postal Service, sex offender registries, phone records, and social media. They also reduce the amount of junk mail a user gets, delete data brokers and even cover medical data reports and lost wallets. If a user’s identity is stolen, IDShield could cover them for up to $1 million in reimbursements.

  • How do I cancel my IDShield account?

    To cancel IDShield, either call customer support at 800-654-7757 or email them at support@legalshieldcorp.com. But note that until the user receives official confirmation of cancellation, they’re still an active and paying member.

  • What identity theft protection is best?

    Based on our testing and knowledge of digital security, the best identity theft protection services are IDShield, IdentityForce, ID Watchdog, PrivacyGuard, IDNotify and others.

Citations
  1. Javelin Strategy. (2018). Identity Fraud Hits All Time High With 16.7 Million U.S. Victims in 2017, According to New Javelin Strategy & Research Study.
    javelinstrategy.com/press-release/identity-fraud-hits-all-time-high-167-million-us-victims-2017-according-new-javelin

  2. Sightline Institute. (2007). Junk Mail Box: Stopping Paper Waste. sightline.org/2007/12/31/junk-mail-box-stopping-paper-waste/

  3. i-Safe. Retrieved 2020, July 7. Cyber Bullying: Statistics and Tips.
    auth.isafe.org/outreach/media/media_cyber_bullying