LifeLock Privacy Report

Privacy Rating
7.6
/10
Lifelock Dashboard

LifeLock lost the majority of its points due to two major areas: its privacy policy and its history with the law. The company logs information like the user’s IP address and geolocation along with device data, sharing it with third parties. As well, LifeLock has had to pay millions to the U.S. government for not protecting customer data properly and for false advertising.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? Yes, but only for primary account holder

Vulnerability Management

Point of contact for reporting vulnerabilities? security@nortonlifelock.com
Bug bounty program? No

Privacy Policy

Link https://www.nortonlifelock.com/us/en/privacy/
Specific to device? No
Readable? Yes
What data they log Member/subscriber information like contact details including name, mailing address, email address, phone number and member credentials, credit card and payment data, social security number, driver’s license number, date of birth, age, gender, IP address/geolocation, cookies, device ID
What data they don’t log n/a
Can you delete your data? Yes
Third-party sharing policies Shares information with third-parties

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app No

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? Yes
Did they do anything to fix it? Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a