IDShield Privacy Report

Privacy Rating
IDShield Dashboard  - Product Header Image

As one of the most highly-rated identity theft protection services in the industry, it’s no surprise that IDShield takes their customers’ privacy seriously.

IDShield logs minimal data about their users, and they have never run into any issues of hacking or data breaches. We also really like the fact that they don’t share their data to third-party vendors — that’s something exceedingly rare in this space.


In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? No
Product available to use during updates? Yes


Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? Email
Bug bounty program? No

Privacy Policy

Link Privacy Policy
Specific to device? No
Readable? Yes
What data they log Name, address, payment information, social security number, and social insurance number in Canada, information about transactions, interactions, and communicates with IDShield or affiliates, IP address, and cookies
What data they don’t log Not expressly stated
Can you delete your data? Yes, but not all
Third-party sharing policies Does not share with advertisers, buy shares with affiliates


Log camera device/ app footage Not applicable
Log microphone device/ app Not applicable
Location tracking device/ app No

Parental Controls

Available? Family plans available to cover up to 10 children

Company History

History of Breaches or Security Issues? No
Action Taken? Not applicable

Additional Security Features

Privacy Shutter Not applicable
Privacy Zone Not applicable