Ring Alarm Security Kit Privacy Report
When it comes to privacy, Ring has had its share of bad press. Headlines like “Ring security cameras gave employees full access to customer footage”1 and “men indicted for hacking a dozen Ring cameras”2 haven’t inspired confidence. Recently, however, Ring has made policy changes and security updates to earn our trust. Ring Alarm users can count on multi-factor authentication, end-to-end encryption, and privacy zones to protect their personal information.
Privacy Update: On January 24, 2024, Ring announced it would no longer allow law enforcement to request security footage through the Neighbors app.3
|All network communications and capabilities?
|Automatic, regular software/ firmware updates?
|Product available to use during updates?
|Point of contact for reporting vulnerabilities?
|Contact via HackerOne
|Bug bounty program?
|Specific to device?
|What data they log
|Contact information like name, phone number, email and postal address, account information, payment information, geolocation of mobile device, Wi-Fi network information, social media handles, cookies, IP address, types of devices connected to services, web browser, language preferences, dates and times of website or app visits, video, audio, and environmental data.
|What data they don’t log
|Can you delete your data?
|Third-party sharing policies
|Shares information with third parties.
|Log camera device/ app footage
|Log microphone device/ app
|Location tracking device/ app
|Are there parental controls?
|Any security breaches/ surveillance issues in past?
|Did they do anything to fix it?
Additional Security Features
|Anything like privacy shutters, privacy zones, etc.?
|Can set up privacy zones
ABC News. (2023). Ring security cameras gave every employee ‘full access' to all customer video for years: FTC.
The Verge. (2022). Two men indicted for hacking a dozen Ring cameras and livestreaming swatting attacks.
Ring. (2024). Ring Announces New Neighbors App Features, Sunsets Request for Assistance Post.