CyberGhost FAQs: Questions From Our Readers

CyberGhost lets you be a “ghost” online, but how does it work?

  • Servers in 90 countries
  • Headquartered in Romania, outside of the Five Eyes, Nine Eyes and 14 Eyes jurisdiction
  • Affordable with a variety of subscription options
CyberGhost VPN
Page Contents

If you’re looking for a VPN, there’s a good chance that online anonymity is what you’re after. But with so many VPN options that claim to be “no-log,” fast, and trustworthy, which one should you choose? CyberGhost is one of our favorite VPNs, and after years of testing it out, we’re able to answer your most frequently asked questions below.

CyberGhost App
CyberGhost App

  1. What is the CyberGhost VPN?

    The CyberGhost VPN is a virtual private network from the Romania-based company CyberGhost SA. It has apps for Windows, Android, Mac, iOS, and Linux devices; wireless routers; and browser extensions for Chrome and Firefox.

  2. Is the CyberGhost VPN safe?

    The CyberGhost VPN is safe. The company is based in Bucharest, Romania, which puts it beyond the jurisdiction of Five Eyes, Nine Eyes, and Fourteen Eyes. This means that the U.S. government can’t make CyberGhost give it customer data. But while CyberGhost did not log our web activity when we were connected to one of its servers, it did log our IP addresses as well as when and where we used the VPN.

    While this doesn’t make CyberGhost unsafe, some users may want more privacy. However, CyberGhost does log all web traffic using the current industry standard of AES-256, so it can hide your web traffic but not your IP address. Learn how to hide your IP address.

    NOTE: Although CyberGhost logs your IP address, it will change your IP address so your internet service provider can’t see your real address.

  3. Is CyberGhost a good VPN?

    CyberGhost is a good VPN, except for the fact that it logs users’ IP addresses. Here are our favorite things about CyberGhost:

    • Headquartered in a Five Eyes non-member country
    • 3,157 servers in 60 countries
    • Won’t log users’ web activity
    • Kill switch (network lock feature)
    • Split tunneling
    • Netflix access in some countries
    • 256-bit AES encryption
    • Quick speeds on both Mac and Windows computers
    • Seven devices and simultaneous connections per subscription
    • Quick customer support over live chat
    • User-friendly mobile apps
    • 24-hour free trial
    • 45-day money-back guarantee for long-term subscriptions and 15-day money-back guarantee for monthly subscriptions
    • Affordable prices
    • Support for peer-to-peer (P2P) traffic with CyberGhost, otherwise known as torrenting
  4. Is the CyberGhost VPN free?

    The CyberGhost VPN is free for 24 hours. However, you have to give them your credit card information, and if you don’t cancel within a day, you will get charged for a CyberGhost subscription.

  5. What is the CyberGhost app?

    The CyberGhost app is a VPN app that creates an encrypted tunnel between devices on the same network. The app is available for mobile devices (Android and iOS) as well as desktops and laptops (Windows, Mac, and Linux).

  6. How much does CyberGhost cost?

    CyberGhost costs either $12.99 a month; or $38.34 for six months, which comes out to $6.39 a month; or $58.50 for two years, which comes out to $2.25 a month. These are reasonable prices compared to competitors, making CyberGhost one of the best affordable VPNs. And if you want to save money, cash in on a CyberGhost deal or a CyberGhost Black Friday deal.

  7. How can I get CyberGhost on a Fire TV Stick?

    To set up the CyberGhost VPN on a Fire TV Stick:

    1. Open the Fire TV Stick device.
    2. Open the search bar in the app store.
    3. Search for CyberGhost.
    4. Download the CyberGhost app.
    5. Log in with your username and password.
    6. Connect to a server nearby.

    CyberGhost is one of the best VPNs for Fire TV Stick, so you’re making the right choice! But if you’re having issues, you can troubleshoot with CyberGhost.1

  8. Does CyberGhost work with Hulu?

    Yes, CyberGhost works with Hulu and is one of the best VPNs for Hulu. That means that you can access local channels by changing your home network. Unlike Netflix, Hulu doesn’t have any foreign libraries, just a U.S. library.2

    TIP: You can access Hulu’s local content by changing your Hulu location with CyberGhost or any other VPN that works with Hulu.

Summary

If you want even more information, read our CyberGhost review, the most comprehensive summary of our testing. Or compare CyberGhost to other top VPNs like NordVPN and ExpressVPN. Good luck on learning more about CyberGhost, one of the best VPNs available. All you need to do is select a country and connect to one of its servers to protect your personal data!

Citations
  1. CyberGhost Support. (2021). Troubleshoot VPN Connection on Amazon Fire TV/Fire Stick.
    support.cyberghostvpn.com/hc/en-us/articles/360013917079-Troubleshoot-VPN-connection-on-Amazon-Fire-TV-Fire-Stick

  2. Hulu Help Center. (2021). Why can't I use Hulu internationally?
    help.hulu.com/s/article/cant-use-internationally