Surfshark Privacy Report

Privacy Rating
8.6
/10

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? No

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes, must opt in
Multi-Factor authentication? No

Vulnerability Management

Point of contact for reporting vulnerabilities? support@surfshark.com
Bug bounty program? No

Privacy Policy

Link https://surfshark.com/privacy-policy
Specific to device? No
Readable? Yes
What data they log Email address, billing info, diagnostic reports, google analytics/advertising Ids in apps
What data they don’t log Traffic or use of its Virtual Private Network service on any platform. We do not track user activities outside of our Site, nor do we track the website browsing or connection activities of users who are using our Services.
Can you delete your data? Yes, if you are a resident of California
Third-party sharing policies Can opt out of third-party pixels that use cookies. Third parties leveraged for customer feedback, fraud detection, email, ETL, payment, cart abandonment, blog hosting, app crash info, and support tickets.

Surveillance

Log camera device/ app footage n/a
Log microphone device/ app n/a
Location tracking device/ app No

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? Yes
Did they do anything to fix it? No

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? n/a