LifeLock FAQs: All of Your Questions Answered

Identity theft is no joke, so your identity theft protection service shouldn’t be one either.

  • Full-service identity theft and credit monitoring
  • Device protection with Norton 360 antivirus
  • Reputation for outstanding customer service
Page Contents

Identity theft can happen in many ways, whether you’re the victim of a phishing attack, you lose your Social Security card, or you’re scammed by a (former) friend. LifeLock, now called Norton LifeLock, is a service that can let you know the second your identity is stolen. It also includes identity theft insurance and identity restoration services.

But since identity theft is a complicated topic, we’ve gotten a lot of questions about LifeLock in particular. Read our answers below to learn everything you need to know about this identity theft protection service.

Lifelock Dashboard
Lifelock Dashboard

  1. Is LifeLock worth it?

    If you’re OK with LifeLock’s previous legal troubles with the United States government, like issues with storing customer data securely,1 then LifeLock is worth it, at least for the first year. We recommend the LifeLock Advantage or the LifeLock Ultimate Plus packages in particular, as both of these plans include up to $1 million in an identity theft insurance reimbursement maximum. The Select and Standard plans are not worthwhile, in our opinion, as they only include insurance maximums of $25,000, below the industry standard.

  2. What is Norton LifeLock?

    Norton LifeLock is an identity theft protection service from the company NortonLifeLock Inc., which used to be called the Symantec Corporation.2 Some Norton LifeLock plans include a VPN and antivirus software as well as identity theft protection. Learn more about the offerings in our Norton antivirus review and our Norton Secure VPN review.

  3. How much does LifeLock cost?

    Unless you’re saving money with a LifeLock deal or a LifeLock Black Friday deal, individual plans from LifeLock cost $119.88 to $359.88 per year, which breaks down to $9.99 to $29.99 a month. However, all subscriptions are annual, and prices will increase the second year.

    Plan LifeLock Standard LifeLock Advantage LifeLock Ultimate Plus
    Monthly cost for first year $9.99 $19.99 $29.99
    Total amount billed $119.88 $239.88 $359.88

    Some plans, like the Ultimate Advantage plan, come with a 30-day free trial. Learn more about the LifeLock free trials.

    TIP: All LifeLock plans’ prices will increase after the first year, so to make sure you’re OK with the inflated prices, set a calendar reminder to check in before your subscription renews automatically.

  4. How much is Norton 360 with LifeLock?

    Norton 360 with LifeLock Select costs either $99.48 if you sign up for a year (for the first year) or $9.99 a month (for the first year). You can save $50.51 by signing up for 12 months and paying $99.48 upfront, but note that with either plan, prices will increase the second year.

  5. Does Symantec own LifeLock?

    Yes, Symantec owns LifeLock, although the company is now known as NortonLifeLock.

  6. What LifeLock plan is best?

    The best LifeLock plan is Norton 360 with LifeLock Ultimate Plus because it includes all of the following:

    • Up to $1 million in reimbursement if your identity is stolen
    • Credit monitoring from the three major credit bureaus
    • Alerts on crimes committed in your name
    • Fictitious identity monitoring
    • Sex offender registry reports
    • File-sharing network searches
    • Bank account takeover alerts
    • 401(k) and investment account activity alerts
    • Checkings and savings account application alerts
    • Home title monitoring

    Norton 360 also adds on some device security benefits, such as these:

    • Coverage for an unlimited number of devices
    • 500 GB of cloud backup storage
    • Unlimited number of devices covered by the Norton Secure VPN
    • Virus protection
    • Parental controls
    • Anonymous browsing
    • Ad-tracker blocker
    • PC SafeCam

    Essentially, this plan combines identity theft protection with antivirus, VPN, and parental controls, making it a great all-in-one solution for your digital security.

    LEARN MORE: To see how much the Norton antivirus and VPN would cost on their own, read our pages on Norton antivirus pricing and Norton Secure VPN pricing.

  7. Is LifeLock safe?

    Based on its history, LifeLock is not the most safe choice in an identity theft protection service. The company has had to settle with the Federal Trade Commission for not protecting customer data properly as well as advertising falsely. However, the company has a strict privacy policy and advanced authentication, so if you’re OK with its faulty history, you may be able to trust LifeLock.

  8. How do you cancel LifeLock?

    To cancel LifeLock:

    1. Go to Norton’s website.
    2. Sign in to your account.
    3. Click “My Subscriptions.”
    4. Click “Cancel Subscription Renewal.”
    5. Confirm.
  9. Is LifeLock credit monitoring?

    LifeLock does provide credit monitoring from all three credit bureaus with the Ultimate Plus subscription.

  10. Does LifeLock protect your home title?

    Only the Norton 360 with LifeLock Ultimate Plus package contains home title monitoring. The more affordable plans do not include it.

In Conclusion

Lifelock App Alerts

If LifeLock sounds like it could be right for you, read our full LifeLock review. Otherwise, explore some LifeLock alternatives or learn more about the best identity theft protection services. With so many options tested by experts, you’re sure to find one to protect the personal information of yourself, your family member, or your business from identity thieves.

Don’t become a victim of identity theft: Protect yourself from the dark web, stolen funds, and credit card fraud by becoming a LifeLock member.

Citations
  1. FTC. (2021). LifeLock Refunds.
    ftc.gov/enforcement/cases-proceedings/refunds/lifelock-refunds

  2. BBC. (2014). Symantec latest company to split in two.
    bbc.com/news/business-29563475