Arlo Pro 3 Privacy Report
The Arlo Pro 3 doesn’t have the best practices when it comes to protecting its users’ privacy. Arlo’s privacy policy clearly states that Arlo logs personal information, payment information, video footage, and any information publicly visible on Facebook and other third parties. Users outside of California, the EEA, and Switzerland also don’t get the option to delete their data from Arlo’s database, unfortunately.
Encryption
| In Transit | Yes |
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| At rest? | Yes |
| All network communications and capabilities? | Yes |
Security Updates
| Automatic, regular software/ firmware updates? | Yes |
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| Product available to use during updates? | Yes |
Passwords
| Mandatory password? | Yes |
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| Two-Factor authentication? | Yes |
| Multi-Factor authentication? | Yes |
Vulnerability Management
| Point of contact for reporting vulnerabilities? | mailto:customerservice@arlo.com |
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| Bug bounty program? | Yes |
Privacy Policy
| Link | https://www.arlo.com/en-us/about/privacy-policy/default.aspx |
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| Specific to device? | No |
| Readable? | Yes |
| What data they log | Name, email address, billing information, country, telephone number, information on interest, hobbies, gender, age, video footage, customer support, payment informationjob applications, cookies, personal information from Facebook, third party personal information, IP address. geolocation, device identifiers, system and application software, broswer and twaffic information, product performance and usage. |
| What data they don’t log | n/a |
| Can you delete your data? | Yes if in California, EEA, or Switzerland |
| Third-party sharing policies | Shares information with third parties. |
Surveillance
| Log camera device/ app footage | Yes |
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| Log microphone device/ app | Yes |
| Location tracking device/ app | Yes |
Parental Controls
| Are there parental controls? | No |
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Company History
| Any security breaches/ surveillance issues in past? | No |
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| Did they do anything to fix it? | n/a |
Additional Security Features
| Anything like privacy shutters, privacy zones, etc.? | No |
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