Arlo Pro 3 Privacy Report

Privacy Rating
5.8
/10
Arlo Pro 3

The Arlo Pro 3 doesn’t have the best practices when it comes to protecting its users’ privacy. Arlo’s privacy policy clearly states that Arlo logs personal information, payment information, video footage, and any information publicly visible on Facebook and other third parties. Users outside of California, the EEA, and Switzerland also don’t get the option to delete their data from Arlo’s database, unfortunately.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? mailto:customerservice@arlo.com
Bug bounty program? Yes

Privacy Policy

Link https://www.arlo.com/en-us/about/privacy-policy/default.aspx
Specific to device? No
Readable? Yes
What data they log Name, email address, billing information, country, telephone number, information on interest, hobbies, gender, age, video footage, customer support, payment informationjob applications, cookies, personal information from Facebook, third party personal information, IP address. geolocation, device identifiers, system and application software, broswer and twaffic information, product performance and usage.
What data they don’t log n/a
Can you delete your data? Yes if in California, EEA, or Switzerland
Third-party sharing policies Shares information with third parties.

Surveillance

Log camera device/ app footage Yes
Log microphone device/ app Yes
Location tracking device/ app Yes

Parental Controls

Are there parental controls? No

Company History

Any security breaches/ surveillance issues in past? No
Did they do anything to fix it? n/a

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? No