Hotspot Shield Privacy Report

Encryption
In Transit | Yes |
At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | Yes |
Product available to use during updates? | No |
Passwords
Mandatory password? | Do not need password or account for free version |
Two-Factor authentication? | No |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | submit a ticket or email security@aura.com |
Bug bounty program? | No |
Privacy Policy
Link | https://aura.com/legal/privacy-policy |
Specific to device? | No |
Readable? | Yes |
What data they log | Account information, billing information, help desk submissions, how often service is used, how much bandwidth used, how long you use the VPN, on what device you’re on, apps and browsers used, approximate location, diagnostic information |
What data they don’t log | Do not collect device’s GPS information, web traffic |
Can you delete your data? | No |
Third-party sharing policies | Shares with third parties |
Surveillance
Log camera device/ app footage | n/a |
Log microphone device/ app | n/a |
Location tracking device/ app | Yes by server location |
Parental Controls
Are there parental controls? | No |
Company History
Any security breaches/ surveillance issues in past? | No |
Did they do anything to fix it? | n/a |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | n/a |