SimpliSafe Privacy Report

Encryption
In Transit | No |
At rest? | No |
All network communications and capabilities? | No |
Security Updates
Automatic, regular software/ firmware updates? | No |
Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
Two-Factor authentication? | No |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities? | security@simplisafe.com |
Bug bounty program? | No formal program, but sometimes awards money for reports |
Privacy Policy
Link | https://simplisafe.com/privacy-policy |
Specific to device? | No |
Readable? | Yes |
What data they log | Name, address, email address, telephone number, demographic information, payment information, how many children and adults living where alarm is installed, if location is a business, home or apartment, emergency contacts, IP address, browser type, computer or device type, operating system, Internet service provider |
What data they don’t log | n/a |
Can you delete your data? | Yes, but may keep some for legal reasons |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | Yes |
Log microphone device/ app | Yes |
Location tracking device/ app | Yes |
Parental Controls
Are there parental controls? | No |
Company History
Any security breaches/ surveillance issues in past? | Yes |
Did they do anything to fix it? | No |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |