SimpliSafe Privacy Report

Privacy Rating
6.2
/10
SimpliSafe Security System

SimpliSafe’s recent improvements have increased its privacy rating dramatically. The company encrypts customer data in transit, at rest and through all network communications and capabilities. And although their security system has been hacked in the past, the company took measures to address it and even added privacy shutters to its indoor cameras.

Encryption

In Transit Yes
At rest? Yes
All network communications and capabilities? Yes

Security Updates

Automatic, regular software/ firmware updates? Yes
Product available to use during updates? Yes

Passwords

Mandatory password? Yes
Two-Factor authentication? Yes
Multi-Factor authentication? Yes

Vulnerability Management

Point of contact for reporting vulnerabilities? security@simplisafe.com
Bug bounty program? Yes

Privacy Policy

Link https://simplisafe.com/privacy-policy
Specific to device? No
Readable? Yes
What data they log Name, address, email address, telephone number, demographic information, payment information, how many children and adults living where alarm is installed, if location is a business, home or apartment, emergency contacts, IP address, browser type, computer or device type (brand name, model name), operating system, Internet service provider
What data they don’t log Location, facial recognition information
Can you delete your data? No
Third-party sharing policies Shares information with third parties.

Surveillance

Log camera device/ app footage Yes
Log microphone device/ app Yes
Location tracking device/ app Yes

Parental Controls

Are there parental controls? Yes

Company History

Any security breaches/ surveillance issues in past? Yes
Did they do anything to fix it? Yes

Additional Security Features

Anything like privacy shutters, privacy zones, etc.? Yes, SimpliSafe’s indoor camera and video doorbell provide an LED light indicator whenever they are recording or being viewed live. The indoor camera also features a visible stainless steel privacy shutter that audibly clicks open when recording and audibly clicks closed when not recording.