Vivint Privacy Report

Vivint uses strong encryption methods as well as two-factor authentication to protect user data. That being said, the company lost points for sharing user information with third parties and for having suffered at least one data breach.
Encryption
In Transit | Yes |
---|---|
At rest? | Yes |
All network communications and capabilities? | Yes |
Security Updates
Automatic, regular software/ firmware updates? | No |
---|---|
Product available to use during updates? | Yes |
Passwords
Mandatory password? | Yes |
---|---|
Two-Factor authentication? | Yes |
Multi-Factor authentication? | No |
Vulnerability Management
Point of contact for reporting vulnerabilities?security@vivint.com
Bug bounty program? | No |
---|
Privacy Policy
Link | https://www.vivintsource.com/privacy-policy |
---|---|
Specific to device? | No |
Readable? | Yes |
What data they log | Contact information like name, address, telephone number, fax number, social security number, payment information, demographic information, mouse clicks and movements, browser version, operating system, browser extensions installed, cookies and IP address |
What data they don’t log | n/a |
Can you delete your data? | No |
Third-party sharing policies | Shares information with third parties. |
Surveillance
Log camera device/ app footage | No |
---|---|
Log microphone device/ app | No |
Location tracking device/ app | No |
Parental Controls
Are there parental controls? | No |
---|
Company History
Any security breaches/ surveillance issues in past? | Yes |
---|---|
Did they do anything to fix it? | Yes |
Additional Security Features
Anything like privacy shutters, privacy zones, etc.? | No |
---|